全国商务英语等级考试

完整1

全国国际商务英语培训认证考试（一级）
CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST (Level One)

(CNBECT-1)
试卷册
（120分钟）
———————————————————————————
注 意 事 项

一、 请将自己的姓名、准考证号写在答题卡和答题纸上。试卷册、答题卡和答题纸
均不得带出考场。考试结束，监考人员收卷后考生才可离开。
二、 全部考试时间为120分钟，不得拖延。
三、 选择题的答案一定要填涂在答题卡上；听力理解（LISTENING）部分第一节
(Section A)以及翻译和写作（TRANSLATING & WRITING）部分的答案要写在答
题纸上，凡是写在试卷册上的一律不给分。
四、 选择题每题只能选一个答案；如多选，则该题无分。选定答案后，用HB或2B
浓度以上的铅笔在相应字母的中部划一条横线。正确方法如下：
[A] [B] [C] [D]
使用其它符号答题者不给分。划线要有一定粗度，浓度要盖过字母底色。
五、 如需改动答案， 必须先用橡皮擦净原来选定的答案，然后再按上面的方法重新
填涂。
Part I LISTENING (25 minutes)
Section A
Directions: In this section, you will hear five short sentences. Each sentence will be spoken twice.
At the
end of each sentence there will be a pause. During the pause, you are required to fill in the
corresponding blank according to what you’ve heard. Then write your answer on the
Answer Sheet.

Example: You’ll hear:
You’ll read: Mr . White will not be back before .
From the sentence we learn that Mr . White will not be back before 5:00. Therefore you should
write 5:00
in the corresponding blank on your Answer Sheet. Now the test will begin.

1. The time Mr. Malay arrives at the airport is ____________.
2. Mr. North’s extension number is _____________________.
3. The unit price quoted is US$$ _________________________ CIF, Puerto Limon.
4. The former HR manager was _______________________.
5. The destination address of the parcel is __________19, Copenhagen, Denmark.

Section B

Directions: In this section, you will hear ten short conversations. At the end of each conversation,
a
question will be asked about what was said. Both the conversation and question will be
spoken only once. After each question, there will be a pause. During the pause, you must
read the four choices marked A, B, C and D, and decide which is the best answer. Then
mark the corresponding letter on the Answer Sheet with a single line through the center.

Example: You will hear:
You will read: A. She will post it later .
B. She could not contact the man.
C. She’ s not sure if the computer is fixed.
D. She can’ t send it right now.
From the conversation we learn that the woman cannot send the new catalogue immediately.
Therefore,
the correct answer is D. Now the test will begin.

6. A. A stereo repairman. B. A hi-fi salesman.
C. A store keeper. D. The woman’s house keeper.

7. A. Word-of-mouth advertising is needed for this campaign.
B. Commercials are needed for this campaign.
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C. Word-of-mouth advertising is as effective as commercials.
D. Commercials are more effective than word-of-mouth advertising.

8. A. $$96. B. $$98.
C. $$100. D. $$102.

9. A. They are discussing about the price.
B. They are discussing about the contract.
C. They are complaining about the packing and shipping marks.
D. They are complaining about the price.

10. A. A check-guarantee card. B. A cash card.
C. A credit card. D. A debit card.

11. A. In a department store. B. In a bank.
C. At the customs. D. In a jewelry store.

12. A. She needs to apply for another visa.
B. She will take part in a trade negotiation in a month.
C. Her visa is still valid for her purpose.
D. She wants to visit Philadelphia and Boston.

13. A. She was selected for further interviews.
B. She was recruited by the company.
C. She failed in the interview.
D. She will try another company .

14. A. Accounting. B. Marketing. C. Security. D. Human Resources.

15. A. Confused. B. Interested. C. Indifferent. D. Unsatisfied.

Section C
Directions: In this section, you will hear two recordings. At the end of each recording, some
questions
will be asked about what was said. You will hear the recordings and questions only once.
After each question, there will be a pause. During the pause, you must read the four choices
marked A, B, C and D, and decide which is the best answer. Then mark the corresponding
letter on the Answer Sheet with a single line through the center.

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Task 1
16. A. The advertising agency. B. Radio commercials.
C. The advertisement slogan. D. The plan for advertising campaign.

17. A. Once a day. B. Twice a day.
C. Every fifteen seconds. D. Every twenty seconds.

Task 2
18. A. 22%. B. 9%. C. 60%. D. 40%.

19. A. They complain about the quality of products.
B. They complain about the price of products.
C. They complain about delivery times.
D. They complain about after-sale service.

20. A. Increasing the volume of business in the European market.
B. Analyzing the revenue of the company this year.
C. Establishing three Asian distribution centers.
D. Promoting the company’s products in Asia.

Part II READING (55 minutes)
Section A
Directions: Choose the best answer for each statement from the four choices marked A, B, C and
D, and
mark the corresponding letter on the Answer Sheet with a single line through the center.

21. Our company is going to _________ a new business this year.
A. make B. launch C. forward D. manufacture

22. In 2001, the business _________ of the multinational company reached 126 billion US dollars.
A. amount B. quantity C. scale D. volume

23. The seller should make sure that shipment is to be _________ within 30 days after receipt of
LC.
A. sent B. made C. started D. effected

24. The _________ communicated in business interactions through facial expressions and the
movements of arms, legs and hands are very important.
A. verbal signals B. nonverbal signals C. contacts D. languages

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25. The exporters expect their distributing agents to _________ the products actively.
A. improve B. demonstrate C. promote D. display

26. _________ at Medico Co., Ltd. is 1.8% this year.
A. Sale growth B. Sales growth
C. Selling growth D. Selling growing

27. I regret to tell you that we cannot grant you _________ for our garden furniture in Sydney.
A. only agent B. sole agent C. sole agency D. only agency

28. The car is sold with a twelve-month _________.
A. guarantee B. promise C. certification D. protection

29. The annual turnover last year was US$$28 million and the company made a large _________.
A. interest B. profit C. benefit D. finance

30. Because of the poor performance this year, the company has a lot of _________ debts now.
A. outstanding B. collecting C. settling D. clearing

Section B
Directions: Read the following passage. Fill each gap with the best answer from the four choices
marked
A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line
through the center.

Insurance is a device that has been developed to handle risks. Nearly everyone 31 risk of
some sort. The houseowner, for example, knows that his property can be damaged by fire; the
shipowner
knows that his vessel may be lost at sea; the breadwinner knows that he may die 32 and leave his

family the poorer. On the other hand, not every house is damaged by fire, not every vessel lost at
sea. If
these persons each put a small 33 into a pool, there will be enough to meet the needs of 34
who do suffer loss. In other words, the losses of the few are met from the contributions of the
many. This
is the basis of insurance. Those who pay the contributions are known as the 35 and those who
administer the pool of contributions as insurers.
The legal basis of all insurance is the policy. It states that in return for the regular payment by the
insured of a named sum of money, called the premium, which is usually paid every year, the
insurer will
pay a sum of money or 36 for loss, if the risk or event insured against actually happens.
The premium for an insurance naturally depends on how likely this is to happen, as suggested by
past experience. If companies 37 their premiums too high, there will be more competition in their
branch of insurance and they may lose business. 38 , if they make their premiums too low, they
will lose money and may even have to drop 39 business. So the ordinary forces of supply and
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demand keep premiums 40 a level satisfactory to both insurer and insured.

31. A. is exposed on B. is exposed to C. is exposing to D. exposed to
32. A. in an early age B. in early years C. at an early age D. at early ages
33. A. sum B. quantity C. number D. count
34. A. the little B. the few C. a little D. a few
35. A. insurer B. insured C. insurance company D. beneficiary
36. A. bill B. interest C. compensation D. price
37. A. fix B. decide C. hold D. remain
38. A. Despite of that B. But C. On the other hand D. Therefore
39. A. across B. out of C. off D. away
40. A. with B. on C. in D. at

Section C
Directions: Read the following passage and the statements that follow. Choose the best answer for
each
statement from the three choices marked A, B and C, and mark the corresponding letter on
the Answer Sheet with a single line through the center.

Dear Ms. Jean,

I am writing about the order for the clothes you placed with us three months ago and your letter of
enquiry relating to it. We are very sorry that we are having difficulty with the supplies of some of
the
clothes partly because of the strike here for the moment.

It would be helpful if you would confirm receipt of the first package of Men’s Jackets and Men’s
Jeans.

We have not yet received payment for these clothes, so we enclose a copy of the invoice with this
letter.
We expect to receive payment in full before the end of the month.

We are having problems in supplying both Women’s Sweaters and Women’s Jeans. The former are
completely out of stock at all our suppliers, so we have cancelled the order and advise you to order
at a
later date. Delivery of the latter clothes is being delayed because of the strike, so we need to know
whether you wish to pursue the order or cancel it.

Women’s Jackets have been dispatched to you and they will be with you within ten days. Please
make the
payment for it before the end of next month.

The other two kinds of children’s clothes are very popular. However, our usual suppliers are
unable to
meet this demand, so we have to find another supplier for these clothes. The Boys’ Sweaters will
be
supplied to us and shipped to you very soon, but we are not so sure when the Girls’ Sweaters will
be
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supplied, so we advise you either to cancel the order or to order at a later time.

I hope this letter answers your questions satisfactorily. Please do not hesitate to contact us again
should
you have any further problems.

Yours sincerely

Helen Bateman

41. Another reason for the seller’s problems is that a fire took place in the factory.
A. True. B. False. C. Not mentioned.

42. The buyer shall make the payment for the Men’s Jackets and Men’s Jeans this month.
A. True. B. False. C. Not mentioned.

43. The delivery of the Women’s Sweaters is delayed by the strike.
A. True. B. False. C. Not mentioned.

44. The buyer will receive the Women’s Jackets in ten days.
A. True. B. False. C. Not mentioned.

45. The seller will deliver the Girls’ Sweaters to the buyer very soon.

A. True. B. False. C. Not mentioned.

Section D
Directions: Look at the tables and charts below. For each table or chart, there are four statements
describing it. Choose the best statement from the four choices marked A, B, C and D to
match it. Then mark the corresponding letter on the Answer Sheet with a single line through
the center .

46. The price list of Portable DVD Players.

NEWMAN Portable DVD Players
Model Price
PDP830 $$105
PDP833 $$98
PDP835 $$122
PDP838 $$115
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A. Model PDP830 is more expensive than Model 835.
B. Model PDP838 is more expensive than Model 835.
C. Model PDP833 is less expensive than Model 838.
D. Model PDP835 is less expensive than Model 830.

47. The summer flight schedule.

Flight Departure Time Destination
BA128 17:30 London
CA838 13:10 Paris
JA447 12:15 New York
UA420 11:40 San Francisco
SA308 12:30 Sydney

A. UA420 leaves five hours earlier than BA128.
B. JA447 and SA308 go to the same continent.
C. All flights except one leave in the evening.
D. All flights except one leave in the afternoon.

48. The sales volumes of cars in different regions.
0
20
40
60
80
100

March June September December
Region A
Region B
Region C

A. In Region A, the sales volume in June is a bit lower than that in December.
B. In Region C, the sales volumes are almost stable in the four months.
C. In Region B, there was a sharp increase in September.
D. In Region A and B, the sales volumes declined in June compared with those in March.
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49. The organization chart of a company.

A. Mr. Bill Scattergood is in charge of interviewing job candidates.
B. Ms. Mary Foresta is in charge of working out the company’s costs and profits.
C. Mr. Carl Clinton and his team shall investigate possibilities for new markets.
D. Ms. Shelly Mahon is in charge of storing the company’s products.

50. The profits and costs (US dollars in thousand) of Star Trading Corp. in the past five years.

0
50
100
150
200
250
300
2001 2002 2003 2004 2005
Cost
Profit

A. The profit increased in 2002 but declined in 2003.
B. The cost increased in 2004 and declined in 2005.
C. Both the profit and cost increased in 2004.
D. In the year 2005, the cost increased faster than the profit.

Mr. Robert Bush
Managing Director
Mr. Kim Johnson
Sales & Marketing
Mr. Steve White
Manufacturing
Ms. Jean Wilson
Administration

Mr. Mark Brian
Production
Mr. Carl Clinton
Marketing
Mr. Bill Scattergood
Sales Administration
Mr. Wilson Smythe
FinanceAccounts
Ms. Shelly Mahon
Personnel
Ms. Mary Foresta
Warehousing
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Section E
Directions: Read the following two passages. Choose the best answer for each statement or
question
from the four choices marked A, B, C and D, and mark the corresponding letter on the
Answer Sheet with a single line through the center.

Passage One
Leading German company Bosch Group announced on Friday its ambitious recruitment plan to
hire
4,000 more workers in China in the coming two years. It also plans to invest a total of some 650
million
euros (US$$781.62 million) in China from last year to 2007. By 2004, Bosch had invested about
550
million euros (US$$661.37 million) in the establishment and expansion of its Chinese activities.
Under the recruitment plan, Bosch will increase the number of its employees on the Chinese
mainland from the present 14,000 to 18,000 by 2007. “Over the next two years, we shall be hiring
not
less than 1,000 additional associates in our Diesel Systems division, 2,200 in Power Tools, and
600 at
Bosch Rexroth. In other words, 170 associates will join our companies in China every month,”
said
Franz Fehrenbach, chairman of the board of management at Bosch (China) Investment Ltd.
To help realize its goal of pursuing sustainable development through talent localization in China,
Bosch launched a new graduate management training programme in the country earlier this year.
The
new programme is designed to build up the future management team of the company in China.
Among
tens of thousands of applicants, the first group of 44 graduates from Chinese universities has been
selected. Beginning this year, they will start a one-year training programme at Bosch’s facilities in
China

before they are sent to Bosch’s facilities in Germany where they will work for two years on a
variety of
challenging projects.
“As a company committed to the Chinese market and the development of its local industries,
Bosch
pursues sustainable development in China through the localization of technology and talents,” said
Peter
Pang, president of Bosch (China) Investment Ltd. “In order to build strong local management,
engineering and research teams in China, Bosch is committed to train and to develop Chinese
students
and professionals.” “In the long term, growth in China can only succeed with highly qualified and
motivated staff from within China itself,” said Fehrenbach. The graduate management training
programme is the newest initiative under Bosch’s International Development Programme (IDP) in
China.
Bosch said it regards its 250,000 employees around the world as the most important asset of the
company.
In addition to the education of graduates, IDP has, over the past few years, helped to train many
talented young Chinese professionals who already have two to three years of work experience.
They
were sent to Germany for a two-year programme soon after they were recruited by Bosch in China.
For
current employees, short-term foreign assignment opportunities are widely available. Bosch
Automotive
Diesel Systems, one of Bosch’s business units, has sent more than 80 Chinese employees to
Germany for
training since it was established in Wuxi in 2004.
A global manufacturer of automotive and industrial technology, consumer goods, and building
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technology, Bosch founded its first trading office in China in 1909. In 1926, the first car service
workshop opened in Shanghai. Today, all of the Bosch business sectors are present in China. The
company operates via a holding company in Shanghai, 13 subsidiaries, six joint ventures, and six
trading
companies.

51. What’s the possible title of the passage?
A. Bosch’s Investment in China
B. The History of Bosch
C. How Bosch Developed New Products in China
D. Bosch’s New Recruitment Plan in China

52. How many additional associates will Bosch hire at least over the next two years?
A. 18,000.
B. 3,800.
C. 1,000.

D. 2,040.

53. In its strategy of talent localization in China, Bosch __________.
A. selects local talents and trains them in Bosch’s facilities in China and Germany
B. selects local talents and trains them in Bosch’s facilities worldwide
C. selects talents worldwide and trains them in Bosch’s facilities in China and Germany
D. selects talents worldwide and trains them in Bosch’s facilities worldwide

54. Bosch’s training programme covers __________.
A. graduates
B. professionals with work experience
C. employees who are working now in Bosch
D. current employees, young talents who have worked for several years, and those who just
graduated from universities

55. It can be inferred that __________.
A. Bosch is facing an intense competition in China
B. most current employees of Bosch come from Germany
C. the headquarters of Bosch is located in Shanghai
D. Bosch puts much importance on employee training

Passage Two
Logistics can be broadly defined as the time- related positioning of resources, ensuring that
materials,
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people, operational capacity and information are in the right place at the right time in the right
quantity
and at the right quality and cost. It is the planning, organization, control and execution of the flow
of
goods from purchasing through production and distribution to the final customer in order to satisfy
the
requirements of the market. In international distribution terms this is the process of warehousing,
transporting and distributing goods and cargo and the positioning of containers andor equipment.
It
requires, therefore, an integrated and high- quality package of services in which the emphasis is
focused
on care of the cargo and provision of the most efficient coordination and management of the
transport
process.
Today the world is a single integrated market place in which supply chain efficiency has become a
competitive necessity. Manufacturers and retailers have sought cost savings and service
improvements to
enhance their competitiveness by supplying larger markets with fewer production and distribution
centers.

European Union is one of the biggest integrated markets in the world. Advances in information
technology and the relaxation of customs barriers in Europe have greatly facilitated the emergence
of
new strategies in trans-European distribution. Gone are the national boundaries as barriers to quick
distribution with their customs examination. Today, traders treat the 15 European states as a single
market
with no trade, distribution, culture or product specification barriers. Consequently, traders are
outsourcing
their non-core functions and entrusting the pan-European distribution operation to the logistic
freight
forwarder. This involves the freight forwarder taking over every subsequent function from
production
line to final delivery and focusing on supply chain management.
A further industrial development is the move to product outsourcing and spreading points of
manufacture and distribution throughout a variety of countries. Accordingly, the freight forwarder
becomes involved in managing the flow of goods, from warehousing, picking and packing to
inventory
control and product repairs. A global network and heavy investment in information technology is
required. Freight forwarders offer added-value services, logistics management and reliable
information to
their clients. In short the logistic operation involves the process of order acceptance to the stage of
end
delivery.
The logistic freight forwarder focuses on intermodal services and tries to set a cost-and
time-effective method of transportation for its customers and a single rate for the through transit.
The
freight forwarder concentrates on supply chain management and works towards forming
partnerships
covering parts of the supply chain with its major customers.
Overall, the logistically focused freight forwarder provides value added services including
inventory
control, sorting, assembly, testing, badging, packaging, labelling and bar-coding. The benefits to
the
shipper include improved cash flow, lower running costs, reduced capital expenditure, released
management time and flexibility.
Therefore, a successful logistic freight forwarder must be well prepared to adapt to a changing
global logistic scene and invest heavily in Electronic Data Interchange (EDI) and good quality,
trained
and committed staff. Undoubtedly, this is the opportunity for the big freight forwarder.
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56. How do manufacturers and retailers improve their competitiveness?
A. By building more production and distribution centers.
B. By shortening the supply chain.

C. By improving supply chain efficiency.
D. By applying new information technology.

57. What is NOT involved in logistics?
A. Warehousing goods. B. Transporting goods.
C. Managing capital investment. D. Positioning of containers and equipment.

58. Traders in European Union can entrust the pan-European distribution operation to the logistic
freight
forwarder because ___________.
A. the national boundaries in European Union have been removed
B. information technology becomes well developed and customs barriers are relaxed there
C. traders have good relationship with their freight forwarders in other European countries
D. traders want to improve the efficiency in their business operation

59. The logistic freight forwarder ___________.
A. tries to make transportation cost-and-time effective
B. provides value- added services and saves the value-added tax
C. takes part in manufacturing of the goods
D. invests a lot in EDI with the clients

60. In what way can the freight forwarder help the shipper?
A. Lowering running cost.
B. Reducing management staff.
C. Decreasing cash flow.
D. Attracting capital investment.

Part III TRANSLATING & WRITING (40 minutes)
Section A
Directions: Translate the following passage into Chinese and write the Chinese version on the
Answer
Sheet.

61. Thank you for your Sales Contract No. 4845 in duplicate. We’ve signed and enclosed one copy
for
your file. The relevant LC has been issued by the Bank of China, New York Branch. Upon receipt
of
the said, please arrange shipment and inform us by cable of the name of vessel and the date of
sailing.
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Section B
Directions: Write a memo of no less than 100 words according to the given information, and write
it on

the Answer Sheet.

62. You are David Shaw, the marketing manager at ABC Company. On May 18th, you write a
memo to
all the marketing staff about attending a sales seminar.
Time: 9:00 a.m.—11:30 a.m., May 25th
Place: The Crown Plaza
Topic: Promotional Strategies in a Changing Market
Chair person: Bill Andrew, a famous marketing expert
The entrance fees will still be paid by the company. You suggest all the marketing staff attend the
seminar. Anyone who cannot attend the seminar should tell you no later than May 20th.


Memo on Sales Seminar

To: ______________________ __________________________________________________ ___
From:
_______________________________ _____________________________________________
Subject:
_________________________________ ___________________________________________
Date:
____________________________________ ________________________________________

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姓名： 准考证号：

……………………密……………………………封………………………………
线…………………

全国国际商务英语培训认证考试（一级）
答 题 纸

Part I LISTENING
1. 2.

3. 4.

5.

Part III TRANSLATING & WRITING

61. ____________________________ _______________________________________________ < br>_______________________________________________ ____________________________
________________ __________________________________________________ _________

____________________________ _______________________________________________

62.




填准考证后五位数字：
得 分 评阅人
1 2 3 4 5


得 分 评阅人

得 分 评阅人

Memo on Sales Seminar
To: __________________________________________ _________________________________
From:
_ __________________________________________________ ________________________
Subject:
_______ __________________________________________________ __________________
Date: ____________________ __________________________________________________ ____