tenderness什么意思电大4015《商务交际英语(1)》开放大学期末考试试题2019年7月(含答案)

2020年11月25日发(作者：吴佳尼)
试卷代号：
4015
国家开放大学2019年春季学期期末统一考试
商务交 际英语(1)试题
2019年7月
注意事项
一、将你的学号、姓名及分校（工作站）名 称填写在答题纸的规定栏
内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带
出 考场。监考人收完考卷和答题纸后才可离开考场。
二、仔细读懂题目的说明，并按题目要求答题。答案一 定要写在答
题纸的指定位置上，写在试卷上的答案无效。
三、用蓝、黑圆珠笔或钢笔答题，使用 铅笔答题无效。
1934
提醒：电大资源网已将该科目2010年到2020年1月的期末试题
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
I.
MULTIPLE CHOICE.
(10小题，每小题2分，共20分）
Choose the letter indicating the best choice to complete each sentence or answer each
question.
1. The process of sending and interpreting messages is called
A. feedback
B. translation
C
. commun1cat10n
2 M . h d
. essages sent wit out wor s are
A. oral
B. verbal
C.
nonverbal
commumcat10ns.
3. The communication barriers that exist outside the sender or receiver are called
A.
External barriers
B. Internal barriers
C.
Communication barriers
4. The content of a letter is a
A.
channel
B. message
C. feedback
5. A synonym for
A. diversity
B. ethnicity
C.
minority
is difference.
6. A is an oversimplified belief about a group of people.
A.
stereotype
B. prejudice
C.
etiquette
提醒：电大资源网已将该科目2010年到2020年1月的期末试题
1935
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
7. A is a formal report that describes a problem and recommends a solution.
A. memo
B.
letter
C.
proposal
8. reports present information and include little analysis.
A. Formal
B. Informal
C
. Informat10nal
9. Use when you expect your reader to respond favorably to the main idea in a
report.
A. direct order
B. indirect order
C.
direct-indirect order
10. In a letter, is NOT a necessary part.
A.
the dateline
B.
the subject line
C.
the letter address
II. TRUE/FALSE
(10小题，每小题2分，共20分）
Write a T in the space provided if the statement is true. Write an F in the space if the
statement is false. Your judgment should be based on your understanding of the course
book.
11.
The sender is responsible for reading and listening effectively.
12.
In direct order, the main idea precedes its supporting information.
13. A paragraph must have at least three sentences to be complete.
14. Instant message conversations are informal.
15.
If
possible, a memo should be limited to one page.
16. Use direct order when you expect your reader to react negatively to the main idea in
a report.
17. There is no right or wrong way to fold a letter and insert it into an envelope.
18. A
friendship letter may or may not need supporting information.
19. Proposals may be internal or external.
20. The most important elements in a negative- news message are the reasons for the
心
negative response.
1936
提醒：电大资源网已将该科目2010年到2020年1月的期末试题
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
III. READING COMPREHENSION.
(10小题，每小题2分，共20分）
Read the following two passages and answer the questions.
Passage
One
American students learn business skills in school. Here is a story about some American
students who learnt business skills by operating their own banks.
In December 1987, the Twiglet Bank was opened at an Elementary School in Miami,
Florida.
It
is a real bank that accepts money for savings and makes loans, and it is operated
by students between 10 and 12 years old. The bank is open for one hour two days a week.
Students can put their money into the bank and withdraw it as they wish. Officials from a
local
bank helped the students start the bank. They trained twenty-three of them to do all
the different kinds of bank jobs, from counting money to guarding the bank. The students
needed money to start the bank. They raised more than
$$
2,000 by selling 50-dollar shares
in the bank to parents, teachers, the local bank workers, and customers.
Organizing and operating the bank has taught the children a lot about the banking
business. They have learned about raising and investigating money and how to use
computers and other banking equipment. They have also learned how to ask for a job and to
be responsible for their jobs.
21. Who operated Twiglet Bank?
A. The teenagers.
B. The community.
C.
The government.
22. Who helped these children start a bank?
A. Parents.
B. Teachers.
C.
Bank officials.
23. How did children raise money for their bank?
A. Their schools provided financial support for them.
B. They found an organization to donate a set of fund.
C.
They sold shares in the bank to parents, teachers, etc ..
1937
提醒：电大资源网已将该科目2010年到2020年1月的期末试题
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
24. Which is NOT true for the benefits of children from operating their own bank?
A. They learned how to produce the
money。
B.
They learned how to look for a job and do it well.
C. They learned how to use computers and banking equipment.
25. What is the best title for this passage?
A. A bank of Miami.
B. A Student Bank.
eration of American Bank.
C.
The Op
Passage Two
Monthly Meeting Minutes of Board of Directors
Time: 2 : 30
p. m. , March 5, 2015
Place:
Conference Room, second floor of 3T Co. Ltd.
Participants: All the directors
Chairman: Chairman of the board, Mr. William Forest
Minutes keeper: Linda
The main activities at the meeting are as follows:
Firstly, Mr. William Forest, chairman of the board, made a report on the work and
total sales of the company this season. Then the report was followed by a heated discussion.
Secondly, all the directors agreed to hold a press conference for the company next
month.
Thirdly, the meeting suggested inciting experts from Canada to give a five-day training
course to staff in the Sales Department.
The meeting finished at 3 : 30 p. m.
26.
Who are the meeting participants?
A. The directors.
B.
Th .
e mterv1ewees.
C. The executive assistants.
27. How many activities does the meeting have?
A.
One.
B.
Two.
C. Three.
1938
提醒：电大资源网已将该科目2010年到2020年1月的期末试题
整合、汇总、去重复、按字母排版，形成题库，方便大家复习