督察长商务英语考试高频词汇

2021年1月8日发(作者：邵奇惠)
商务英语考试高频词汇
(一)
1. abandon rate 挂断率（衡量客 户服务质量的指标之一，计算方式为：拨入客户服务中心的电话总数
中客户因等候时间过长而挂断的电话 数目占总数的百分比）
例句：By choosing the right on-hold music , the company has reduced abandon rate by 50%.
通过选择合适的等待乐曲，该公司电话挂断率下降了50%。
2. absolute interest 绝对产权，绝对权益
例句：The company has an absolute interest in the building.
该公司对这幢大厦拥有绝对产权。
3. academic smarts 学术方面的才能
例句：It’s not the usual way of thinking about it—academic smarts—IQ.
它不像人们一般所想的指学术方面的才能，或者说智商。
4. accelerated learning 速成学习
例句：Accelerated learning shows that language learning can be fast, effective and enjoyable.
速成学习证明学习语言可以快速，高效，充满乐趣。
5. access fee 使用费
例句：They have cut the access fee long-distance providers pay to local phone companies.
他们削减了长途电话供应商向本地电话公司缴纳的使用费。
6. accident frequency rate 意外伤亡事故频率（按每百万工作小时计）
例句：Steps are being taken to cut down the accident frequency rate.
有关方面正在采取措施降低意外伤亡事故频率。
ts payable 应付账款
例句：Accounts payable is created when a firm deals with supplies who extend credit.
公司与供货商交易时因其延长信贷而产生应付账款。
8. accessory apartment 附属房（个人独立住宅中供出租的多余房屋）
例句：In other countries，accessory apartments are not just tolerated but encouraged.
在其他国家，租用附属房不仅被允许而且受到鼓励。
odation address 临时通信地址
例句：Please write to my accommodation address.
请把信寄到我的临时通信地址。
10. accounts receivable 应收账款
例句：Assets include cash, accounts receivable, inventory, property ,equipment and
patents.
资产包括现金、应收账款、待销存货、产权、设备及专利。
(二)
1. acid test 决定性的考验
例句：The acid test is whether or not somebody will actually buy the product.
决定性的考验在于是否确实有人会买这种产品。

2. Achilles’ heel 原意为阿基里斯的脚踵，引申为致命弱点。
例句：However, an Achilles’ heel can usually be found that allows the headhunter
to persuade them that they are, in fact, wanting to change.
但是，猎头公司总有办法找到他们的致命 弱点，并利用来说服他们，使他们相信自己实际上是有改变现状
的想法。
3. act of God 不可抗力，天灾
例句：The insurance policy does not cover acts of God.
这份保险单承保范围不包括天灾。
4. added value 增加值，增值
例句：An important aspect of marketing goods like CD players and televisions is possible
added value, such as free videos or CDs.
推销像CD播放机和电视机这样的商品很重要的一点也许是使其增值，比如免费赠送录像带或CD片等。
5. Additional Benefit Funding 附加福利基金（专款）
例句：You will be able to use as much as you like of your Additional Benefit Funding to “buy”
benefits.
员工可以任意使用附加福利基金“购买”自己喜欢的福利项目。
6. administrative expenses 行政管理费用
例句：The secretary’s salary and expenses incurred in the office are shown as administrative
expenses.
秘书的工资及诸项办公支出用行政管理费用表示。

7. address book 通讯簿
例句：Make sure you have everybody’s name in your address book.
切记在通讯簿里记下所有人的名字。
8. administration charges 行政管理费
例句：If you’re just starting up, many banks offer special packages with
no administrationcharges for the first year.
许多银行为新客户提供第一年免收管理费的一揽子优惠条件。
9. advance publicity 前期宣传
例句：The product has sold well considering it was not given much advance publicity.
鉴于前期宣传不够，该产品的销路已算不错。
10. advanced orders 预定货量
例句：The development of the game has taken two years but advanced orders
are impressive.
开发制作该游戏软件长达两年，但预定货量十分喜人。
(三)
1. application money 认购新股款项
例句：Application money must be returned with theapplication form.
认购新股款项必须随同申请表交回。
2. arrival notice 到货通知（由承运人发给收货人）
例句：We have not yet received the carrier’s arrival notice.
我们尚未接到运货商的到货通知。
3. apple polishing 逢迎，拍马（指为了自我利益吹捧上司的行为）
例句：Other employees didn’t like him and believed that his recent promotion was more the
result of his apple polishing than
his actual achievement .
员工们不喜欢他，认为他近来的提升更多是因为他会溜须拍马，而不是工作业绩。
4. approach to dialogue 谈话方式
例句：Different languages have their own approach to dialogue .
不同语言有各自不同的谈话方式。
5. A share A股股票（持有者没有投票权的普通股票）
例句：But the A shares, off limits to foreign investors, were still among the best performers.
但仅对国内投资者发行的A股股票，仍表现上佳。
6. job centre 职业介绍中心
例句：In Britain, there are many job centres set up by the government in towns and cities
where people can look for jobs or ask for advice on finding jobs.
英国的大小城市中有许多职业介绍中心，它们由政府设立，提供就业信息和相关咨询。
7. job brief 简要工作布置
例句：WorkSet replaces the often static job description with a more dynamic short-term
job brief.
定工制用一种更加灵活多变的短期简要工作布置替代了常常是静止不变的工作性质说明。
8. jet lag 飞机时差反应
例句：After flying across time zones people often suffer from jet lag .
经过跨越时区的飞行后，人们常常会有时差反应。
9. job dissatisfaction 缺乏工作满意感
例句：Other reasons given for job dissatisfaction included uncooperative colleagues, lack of
clear objectives and too much resposibility .
缺乏工作满足感的其他原因包括同事不合作，目标不明确，以及所承担责任太重。
10. job description 工作性质说明，职务说明
例句：Job Description tells the duties attached to this post.
“工作性质说明”这一栏阐述该岗位的职责。
(四)
1. job satisfaction 工作满足感
例句：The position is badly paid but it gives lots of jobsatisfaction.
这一职位报酬很低，但是给人很大的满足感。
2. job prospects 就业前景
例句：就业前景好坏很大程度上取决于面试技巧。
Your job prospects are largely dependent on yourinterview skills.
opportunity 就业机会
例句：Job opportunity in Ireland are greater than in many other European countries .
爱尔兰提供的就业机会比欧洲许多其他国家都多。
4. job sharing 轮岗制、工作分摊制
例句：Job sharing is introduced to allow partners to share the same position .
实行工作分摊制使一份工作可由多人分担。
5. job title 工作职务
例句：Please write your name、address and job title on this form.
请在表格上填写你的姓名、地址和职务。
6. keyboard skills 打字技能
例句：On his CV he calls he has good keyboard skills.
在履历表中他提到自己具有熟练键盘操作技能。
7. keep-fit market 保健市场
例句：Growth in the keep-fit market was good for sales of energy drinks and Diet drinks.
保健市场的兴旺，有利于高能量饮料及健怡饮料的销售。
8. keyboarder 录入员、键盘操作员
例句：She was employed as a keyboarder.
她被雇用当录入员。
9. key pal 键友 ，以电子函件 的方式进行交流的伙伴。随着电子函件的普及，将有越来越多的传统笔友
演化为键友，因为人们不再用笔 ，而是靠敲击键盘进行书信来往。
10. keynote speaker 主题发言人、大会发言人
例句：He was invited to be the keynote speaker at the international management conference.
他受到邀请在国际管理大会上作主题发言。
(五)
1. knocking copy （在广告中对竞争对手产品进行批评的）诋毁性广告文字
例句：The advert containing knocking copy has beenwithdrawn.
这则含有诋毁竞争对手产品字眼的广告已经被撤回。

2. know-how 专门技术、关键技术
例句：These products are the perfect combination of superb design and technological
know-how.
这些产品将精美设计与专利技术完美地融合在一起。

3. key card system 钥匙卡系统（在酒店、公寓中一种由电脑控制的开锁系统）
例句：Many hotels are trying to increase security by using a key card system which records
every time a lock is opened and by
whom
许多酒店试图通过使用钥匙卡系统提高客房安全，这种系统能自动记录每次开锁以及开锁人的情况。

dge management 知识管理 （用来指企业和机构怎样确认和管理各种情报资 源，以达到
商业上的目标，这些资源包括来自各种渠道的资
讯，雇员共有的技术和使用的手段，甚至是林林总总的规章和程序）。

5. knowledge of the business 专业知识
例句：For leaders, knowledge of the business means good knowledge about the company,
industry and technical matters.
对领导者而言，专业知识意味着对本公司、本行业及其技术有很好的了解。
6. leadership training 领导技巧培训
例句：It’s a good idea to invest in a month or two of leadership training.
花上一、二个月的时间参加领导技巧培训，是个不错的主意。

7. legal action 法律诉讼
例句：Employers must take sufficient steps to protect non-smoking employees from
tobacco smoke or they might be faced with legal action.
雇主必须采取足够措施，保护不吸烟员工免受香烟损害，否则他们将有可能面对法律诉讼。

8. ledge book 分类账
例句：All aspect of bookkeeping are covered, including sales and ledge books, petty cash and
final accounts.
课程内容涵盖了记账的所有方面，包括销售额和分类账，小额现金及决算账目。

e theatre 梯形教室，梯形报告厅

aid 法律援助
例句：She was eligible for legal aid.
她有资格获得法律援助。
(六)
off 使……下岗
例句：No one will be laid off without the full agreement of the trade union.
未经工会一致同意，谁也不会下岗。

demand 潜在需求
例句 ：在许多情况下，往往有相当一部分人对尚未问世的产品或服务有一种共同的需求，这被称作潜在需
求。
In many cases, a substantial number of people share a need for a product or service that
does not yet exist. This is called latent demand.

of large numbers 大数定律 （随机现象中的基本规律）

less group discussion 无领导群体讨论

-over （旅行中途的）短暂停留

例句：Long lay-overs and flight delays play havoc on your body’s sleep cycle.
长时间的中途逗留和航班延误会使你的身体睡眠周期产生混乱。

of application 申请函、求职申请书
例句：We have received over 2000 letters of application for the job.
我们已经收到2000多封申请该职位的来信。

of rejection 回绝函
例句：About one month after he sent the application, he got a letter of rejection.
寄出申请的一个月后，他收到一封回绝函。

opening machine 拆信器
例句：A letter opening machine cuts open envelopes of letters received.
用拆信器来拆开收到的信件。

of intent 意向书 （表明诚意要做某事的正式文件，但不属于承诺或合同）