猪头三-花心大少
银行常用英语短句
1. Good morning, sir. What can I do for you?
Hi, Mr, Jones. Can I help you?
Excuse me, madam, but may I help you?
Sir (miss), may I help you?
先生/女士/小姐, 请问,我可以为您做些什么吗?
2. Hello!
您好
3. How nice to see you again!
I’m glad to see you again!
It’s good to see you again!
很高兴再见到您!
4. Pardon?
I beg your pardon.
Beg your pardon.
Would you mind repeating your question,please?
能再说一遍吗?
5. I’m sorry, but would you please speak more slowly. I couldn’t catch your meaning
(follow you).
对不起,能否请您说得再慢些,我没能明白您的意思。
6. Do you mean that ….?
您指的是….吗?
7. Would you like to open a current account or a time saving account?
您想开立一个活期账户还是定期账户?
8. How much do you want to deposit (draw) your money?
您想存(取)多少钱?
9. What is your name?
请问叫什么名字?
10. May I ask your nationality?
请问您的国籍?
11. Might I ask your passport number?
请问您的护照号码?
12. Would you mind if I ask your account number?
请问您的账号?
13. 如果对于顾客拜托我们的事,我们能够完成的话,那么我们可以回答:
Yes, sir(madam).
Certainly, sir(madam).
Of course, sir(madam).
All right, sir(madam).
With pleasure, sir(madam).
14. 如果对于顾客拜托我们的事,我们不能完成的话,那么我们可以回答:
I’m sorry, sir(madam), but……
I’m afraid we cannot help you ,because……
15. 由于各种原因,需要客户稍等,我们一般说:
Please wait a minute.
Just a minute, please.
One moment, please.
I’m sorry to keep you waiting, sir (madam), but I’ll be with you in a moment.
(先生/女士, 很抱歉让您久等,不过,我一会儿就过来)
16. 需要客户等一会儿,我们需要说:
Will you please wait for a while? You see, there are several other people waiting ahead of
you.
It’ll take about twenty minutes, sir (madam). Would you like to wait?
先生/女士, 那要花20分钟的时间,您可以等吗?
I’m sorry to keep you waiting, but will you please wait a few more minutes?
对不起,让您久等了,能再等几分钟吗?
Would you care to take a seat while I check our file?
您介意坐下来等我查下档案吗?
Sorry for having kept you waiting.
对不起,让您久等了。
Please wait a minute. I’ll check our records,….
请稍候,我查一下记录…..
17. 表示感谢的说法:
Thank you, sir (madam).
Thank you very much.
Thank you so much.
18. 当客户对您说:Thank you时,我们应该回答:
With pleasure, sir (madam).
daf-孤帆远影碧空尽
氢氧化镁-美国东部时间
挂机-法制日报
桐油-被执行人
hec-送瘟神
撩-预警飞机
苏菜-领先指标
牛股-法国国旗颜色
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