pharos湖南电大商务英语写作试题

2021年1月13日发(作者：秦德进)
试卷代号：6320
湖南广播电视大学2014年1月开放教育期末考试
商务英语写作 试卷
2013年12月

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I. Complete the letters with the words given. (10 points, 1 point each)
and,appreciate, appreciated,checked,for,in, irregular, satisfactory, Thank, write
(1)
Dear Ms Lee,
___1___ you for all the assistance you have given in the last six months. We do ___2___
yourwillingness to work long and ___3___ hours.
I should just like you to know that your understanding ___4___ sympathetic approach ismuch
___5___ by all of us.
Yours sincerely，
X X X
(2)
Dear Sir,
I have ___6___ my records and I have found that Mr. Fong is correct in his complaint. Iam afraid I
was responsible ___7___ confusing his invoice with another invoice to Singapore. I
must apologize for making this mistake.
I suggest that I ___8___ immediately to him to apologize and tell him to ignore the invoicehe has. I
shall then make sure that he gets a replacement invoice ___9___ the very near future.
I hope this suggestion is ___10___.
Yours faithfully，
X X X
II. Choose the best answer for each question.(10 points, 1 point each)
11. We recommended ______.
A. to buy
B. you bought
C. buying
shall appreciate it if you will effect shipment as soon as possible,thus ______ our buyers to catch the
brisk demand at the beginning of the season.
A. enable
B. enabling
C. enables
13.I am writing ______ your advertisement for the position of Conference Manager.
A. in view of
B. in reply of
C. in response to
14. _______ the quality, you must assure that we would get the goods produced in2013.
A. In regard to
B. Due to
C. In view of
15. ______ we appreciate your cooperation in giving us the information about yourmarket,we regret that
we are unable to reduce our price to the level you indicated.
A. If
B. Since
C. While
report is to be ______ o the Directors as soon as possible.
A. prepared
B. promoted
C. presented
soon as we receive the signed form,we will add your name to the list of people ______ snow
shoveling.
A. requiring
B. require
C. required
18. I am glad that I feel quite ______ for the position you advertised.
A. qualifying
B. qualified
C. qualification
19. I will phone you next week after you ______ a chance to go over the material.
A. have had
B. had
C. had had
checking the goods against your invoice, we discovered a considerable shortage ______ number.
A. as
B. to
C. for
III. Match
(10 points, 1 point each)
A. In the following, 21-25 describe the problems, and a — e give the solutions. Please match them.
21. The material is not up to the standard of the similar material we ordered from you.
22. The PCB may be faulty.
23. The television voltage selector may be incorrectly set.
24. The computer appears to be over-heating.
25. The sum of $$1, 000 is now overdue.
a. You should replace the PCB.
b. You ought not to use the computer for long periods.
c. You need to make sure that you set the voltage selector correctly.
d. Please settle your payment within three days.
e. Our Packing Department is always extremely busy, and unfortunately the product was mistakenly
packed.
B. Choosing from f — j to match 26 — 30.
26. Our new toothpaste leads to fewer cavities.
27. The Micro Fax 2000 produces faxes which are clear and legible.
28. The CX2 is reliable.
29. According to our Accounts Department, the delay in delivery is because we didn’t get your order until
9
th
March.
30. Could you please send me the recent US Retail Trade Report within regard to the major trends and
changes in the US retail industry?
f. I regret, therefore, that we cannot guarantee delivery on the date agreed.
g. In independence tests, the CX2 showed that it was up to twice as reliable as other leading brands.
h. Our survey shows that most dentists suffer from less cavities than you or me.
i. I take great pleasure in enclosing details of this report.
j. Tests show that the Micro Fax 2000 can produce results up to 200% clearer than other fax machines in
its category.

IV. Translate the following into Chinese.
(20 points)
31.
I was really glad to hear that you got that job we were speaking about the other day. Let me be among
the first to congratulate you. Mind you, with all the hard work you have done in recent months, this
promotion is all you deserve.
I am sure that the future will hold much more for you, and this is just the beginning. You know that if
there’s anythingIcan do for you, you only need to ask for help.

V. Writing
(50 points, 32. 20poits, 33. 30 poits)

32. Write a letter for the following situation. (20 points)
Your friend, Jack, has recently got the job he had been applying for. Write a goodwill correspondence
to congratulate him. Tell him let you know if there’s anything you can help.

33. Write a reply to the following letters.(30 points)
Dec 27
th
, 2013
Dear Sir,
We recently saw the advertisement of your “White Healthier” cloth which could be made into ladies’
skirts. We would be grateful if you could send us full details of this material.
We are a large importer of textile products and would like to introduce a new type of material to our
customers. Please send us a catalogue and pricelist, and tell us your terms of business.
If your terms are favorable we shall probably order about 10, 000 meters, and more in future.
We look forward to hearing from you.
Yours faithfully
(Hints: Be polite. Give a 10% discount on order of $$25, 000 or more, payment is made by irrevocable
letter of credit at sight, ask for trade and bank references.)