水冷壁2020年7月电大《商务英语4》期末考试试题及参考答案

2021年1月14日发(作者：蓝仲晦)
试卷代号：
1391
国家开放大学2020年春季学期期末统一考试
商务英 语4试题
2020年7月
注意事项
一、将你的学号、姓名及分校（工作站）名称填写在 答题纸的规定栏
内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带
出考场。监 考人收完考卷和答题纸后才可离开考场。
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题纸的指定位置上，写在试卷上的答案无效。
三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题 无效。
四、考试时间为60分钟。
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一、交际用语（共计10分，每小题2分 ）
1一5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。
1.
—
I'm really fed up with Larry!
A. I'm sorry to hear that.
B. Really?
C. Hey, what's up?
2. -Hello, is that Sail Moving Company?
A. Yes, this is Jack speaking. Thanks for calling. What can we do for you?
B. Yes, I'm Jack. Thanks for calling. What can we do for you?
C. Yes, speaking. What can I do for you?
3. -
-
Are there any disadvantages to shopping online?
But I think this problem will be solved soon.
A. It makes life easy.
B. It takes some time for the stuff you buy online to arrive.
C. The stuff you buy online arrives quickly.
4.
—
Could you be so kind as to turn down that rock roll? I'm preparing for
tomorrow's meeting report.
A. It's none of you business.
B. No, I don't think so.
C. Sure. Sorry to disturb you.
5. -I had a really good weekend at the seaside.
A. Oh, that's very nice of you.
B. Oh, I'm glad to hear that.
C. It's a pleasure.
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二、词汇与结构 （共计30分，每小题2分）
6一20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空 白处的正确选项，并将答
案序号写在答题纸上。
6
. The processing time per embassy.
A
. vanous
B.
variety
C
. vanes
7. It will about eight percent more than initially projected.
A.
spend
B.
pay
C.
cost
8.
has good reputation will sooner or later be successful in his business.
A.
whatever
B.
whoever
C.
whosever
9.
When the rest of the room
emotional, stay cool and use logic to negotiate
and close.
A.
get
B..
gets
C.
got
10.
Some stores even offer lanes for customers with
10
items or less to
checkout quickly.
A.
express
B.
expire
C.
exact
11.
The same is true ind·
1v1 ua
1
proprietorships.
A.
of
B.
to
C.
at
12.
Some of the customers'complaints seem .
A. inacceptable
B. unacceptable
C. unaccepted
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13. That might be acceptable
you handle the msurance fees.
A.
if
B.
whether
C.
even if
14.
The franchisor the franchisee should observe the regulations to make the
business go well.
A.
or
B.
as well as
C.
either
15.
Some of the solutions will support these requirements better at the
moment.
A.
property
B.
prosperity
C.
proprietary
16.
Did you get the financial records shape for your audit next month?
A.
into
B.
in
C.
from
17. They exchanged tales of or disappointing news of popular items sold out
minutes after the spree began at midnight.
A.
bargains B. deals
C. goods
18. One kind of partnership is called a limited partnership.
A. obligat10n B. responsibility
C. liability
19. Travelers, when the checks, have to sign the checks in the presence of the
bank or service clerks.
A.
buy B. buying
C. to buy
20. The instruction describes completely the and its safety basis.
A. faculty B. facilitate
C. facility
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三、阅读理解（共40分，每小题4分）
21一25题 ：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题
纸上。
P assage 1
Emotions play an important part in the negotiation process, although it is only in recent
years that their effect is being studied. Emotions have the potential to play either a positive
or negative role in negotiation. During negotiations, the decision as to whether or not to
settle rests in part on emotional factors. Negative emotions can cause intense and even
irrational behavior, and can cause conflicts and negotiations to break down, but may be
mstrumental in attaining concessions. On the other hand, positive emotions often facilitate
reaching an agreement and help to maximize joint gains, but can also be instrumental in
attaining concessions. Positive and negative discrete emotions can be strategically displayed
to influence task and relational outcomes and may play out differently across cultural
boundaries.
21. Emotions play an important role during the negotiation, although their effect is
being studied just .
A. at the beginning of negotiation practice
B. during the negotiation process
C. not long before
22 . N
egattve
.
emot10ns may make concessions.
A. be helpful to
B. be harmful to
C. be nothing to
23. During negotiations, the decision as to whether or not to settle depends on
emotional factors.
A.
totally
B. to some extent
C. completely not
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24. Attaining concessions can be done .
A.
only by negative emotions
B.
only by positive emotions
C. by both negative and positive emotions
25.
In different cultures, negotiators should use strategies to show positive
and negative emotions.
A. the same B. different
C.
no
26—30题：请根据短文内容判断给出的语句是 否正确，正确的写错误的写I并将答案
写在答题纸上。
Passage 2
The balance sheet is produced at the end of a company's financial year, and is a
snapshot of its financial situation.
It
shows the company's assets and liabilities at that point
in time.
There are two halves to a balance sheet. The top half shows where the money is being
used in the business (the net assets), and the bottom half shows where this money came
from (the capital employed). The total of each half should be the same, hence the
expression balance sheet.
There are two kinds of assets
—
long-term and short-term. The long- term assets are
known as fixed assets, and include the land, buildings, machinery and vehicles that are used
in connection with the business. All fixed assets except land are depreciated as they wear out
over time. The total fixed assets are the value of the fixed assets, less the accumulated
depreciation.
The short-term assets are known as current assets, and include cash, stocks and
receivables that are due within one year.
The top half of the balance sheet also includes liabilities, that is all debts and obligations
owed by the business to creditors. Current liabilities are those debts that must be paid within
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