摹新高考高三英语书面表达作文讲义(三十)投诉信写作常用提分句式整理与真题练习

2021年1月19日发(作者：三年级班主任计划)

2020届新高考高三英语书面表达作文讲义（三十）
投诉信写作常用提分句式整理与真题练习
投诉信结构
第一段：开门见山说明写作目的-投诉。

第二段：说明投诉问题、后果并提出要求。

第三段：希望给予考虑并期待对方尽快回复。


一、常用句式
01
开头句
开门见山，说明写作目的：投诉。
1. I'm Li Hua. I feel bad to trouble you but I'm afraid that I have
to make a complaint about the poor service in your restaurant/ the
poor quality of your products of your company.
我是李华。很不想给你添麻 烦。但是，恐怕我不得不对你们餐馆糟糕的服
务/你公司糟糕的产品质量进行投诉。
2. I'm writing to you to complain about...and ask for solutions to
the problem as soon as possible.
我写信是投诉...并要求尽快解决问题。
3. I'm writing to express my dissatisfaction about ... I
bought/purchased from your company.
我想要表达我对从你们公司买的...的不满。

02
1

正文句
说明投诉问题、后果，并提出合理建议。
1. In the first place, .... In addition, .. Under these circumstances,
I find it hard to do...
首先，...而且，... 在这样的情况下，我很难...。
You can imagine how upset I was ( to do sth)!
你能想象(...) 我是多么的难过啊！
2. While I was on holiday in Hong Kong about a week ago, I bought
a green shirt for 300 HK dollars in your shop, but there seems to
be something wrong with it. When it's washed, it fades in colour.
Now I can't wear it.
大概一周前我在香港度假的时候，我在你们店里花300港元买了一件 绿色
衬衫，但是看上去似乎有一些状况。当被洗的时候，它会掉色。现在，我
不能穿了。
3. It arrived on time the day before yesterday. But when I checked
it, I found a hole in the middle. I was astonished because the hole
was obvious and I didn't think you should neglect this deficiency
（缺陷）.
它是前天按时到的。但是当我 检查时，我发现中间有个洞。我很震惊，因
为这个洞和明显，我认为你们不应该忽略这个缺陷。
4. I have dialed your service number for several times but it was
always busy.
2

我多次拨打你们的服务电话，但它总是占线。
5. Now this problem keeps worrying me.
现在这个问题一直在困扰我。
6. I demand either a new... should be posted to me immediately or
I should be give a full refund.
我要求马上寄给我新的...或者给我全额退款。
7. Can you change a new one for me as soon as possible?
你们可以尽快给我换件新的吗？
8. I insist you change a new one for me or give me a refund（退
款）.
我坚持你们给我换件新的或者给我退款。
9. I demand that she should make an apology to me face to face.
我要求她当面向我道歉。
10. Worse still
更糟糕的是
to my anger
to my disappointment
使我生气/失望的是
There is something wrong with...
...有问题
change it for a new one
=change it for another one
3