孔卡翻译客房常用英语情景对话

2021年1月19日发(作者：shirts)
客房常用英语情景对话（必备）

·客房——修理用语

·客房——洗衣服务

·客房——赔偿事宜

·客房——打扫房间

·客房——突发事件

·客房——修理用语


1
．
There seems to be something wrong with the toilet
．


我房间里的抽水马桶好像出了点毛病。


2
．
We'll send someone to repair it immediately
．


我们会马上派人来修的。


3
．
What's the trouble
？


哪儿坏啦？


4
．
The toilet doesn't flush
．


抽水马桶不放水了。


5
．
Let me see
．
Oh
，
it's clogged
．


让我看看。噢，堵住了。


6
．
The water tap drips all night long
．


水龙头一整夜滴水。


7
．
Some part needs to be replaced
．
I will be back soon
．


有个零件要换了。我片刻就来。


8
．
Ah
，
I'm afraid there's something wrong with the TV
．


噢，电视机好像有些毛病。


9
．
The picture is wobbly
．


图像不稳定。


10
．
I'm sorry
．
May I have a look at it
？


很遗憾，我可以看看吗？


11
．
I'll send for an electrician from the maintenance department
．


我去请维修部的电工来。


12
．
We can have it repaired
．


我们能找人修理。


13
．
Please wait just a few minutes
．


请稍等几分钟。


14
．
The TV set is not working well
．


电视机有毛病了。


Dialogue A

A
：
Housekeeping
．
Can I help you
？


B
：
Yes
，
there seems to be something wrong with the toilet
．


A
：
We'll send someone to repair it immediately
．
What's your room number
，
please
？


B
：
1287
．


A
：
May I come in
？


B
：
Come in
．


A
：
What's the trouble
？


B
：
The toilet doesn't flush
．


A
：
Let me see
．
Oh
，
it's clogged
…
It's all right now
．
You may try it
．


B
：
Yes
，
it's working now
．
Thank you
．


A
：
You're welcome
．
Anything else
？


B
：
The water tap drips all night long
．
I can hardly sleep
．


A
：
I'm very sorry
，
sir
．
Some part needs to be replaced
．
I will be back soon
．





Dialogue B

B
：
I've locked myself out of the room
．
May I borrow a duplicate key
？


A
：
Don't worry
，
Mr Bell
．
I'll open the door for you
．


（
She opens the door with a duplicate key
．
）


B
：
Thank you very much
．
Sometimes I'm quite absentminded
．


A
：
It doesn't matter
，
Mr Bell
．
What else can I do for you
？


B
：
Ah
，
I'm afraid there's something wrong with the TV
．
The picture is wobbly
．


A
：
I'm sorry
．
May I have a look at it
？


B
：
Here it is
．


A
：
（
Tries to fix it
，
but in vain
）
I'll send for an electrician from the maintenance
department
．
We
can
have
it
re-paired
．
Please
wait
just
a
few
minutes
，
Mr
Bell
．
（
She
leaves
the room
．
Ten minutes later
，
there is a knock on the door
．
）


Electrician
（
E
）
：
May I come in
？


B
：
（
Opens the door
）
How do you do
？


E
：
How do you do
？
The TV set is not working well
．
Is that right
，
Mr Bell
？


B
：
No
，
it isn't
．


E
：
Let me have a
look
．
（
Finishes the
repairing and checks other
electric
facilities
in
the room
）
Mr Bell
，
everything is OK now
．


B
：
What efficiency
！
Thanks a lot
．


（
Taking out some fee
）
This is for you
．


E
：
Oh
，
no
．
We won't accept tips
，
but thank you
，
anyway
．
We wish you a nice stay with
us
，
Mr Bell
．


flush v
．用水冲洗

clogged a
．塞住了


drip v
．滴下


wobbly a
．摇摆不定的


electrician n
．电工，电学家


maintenance n
．维修、保养


facility n
．设备工具（常用复）


efficiency n
．效率


·客房——洗衣服务


1
．
Excuse me
．
Have you any laundry
？


对不起，请问有没有要洗的衣服？


2
．
The laundry man is here to collect it
．


洗衣房服务员来这儿收要洗的衣服了。


3
．
If you have any
，
please just leave it in the laundry bag behind the bathroom door
．


如果您有衣服要洗，请放在浴室门后的洗衣袋里。


4
．
Please tell us or notify in the list whether you need your clothes ironed
，
washed
，
dry-cleaned or mended and also what time you want to get them back
．


请告诉我们或在洗衣单上写明您的衣服是否需要熨烫，
水洗，
干洗或缝补，
还要写明何时需要取
衣服。


5
．
What if there is any laundry damage
？


如果你们洗衣时损坏了衣服怎么办？


6
．
In such a case
，
the hotel should certainly pay for it
．


如果是这样，饭店当然应该赔偿。


7
．
Could you send someone up for my laundry
，
please
？


请问，你们能派人来收要洗的衣服吗？


8
．
A valet will be up in a few minutes
．


洗熨工马上就到。


9
．
Will the color run in the wash
？


洗衣时会掉色吗？


10
．
We'll dry-clean the dress
．


我们将干洗这条裙子。


11
．
We'll stitch it before washing
．


我们会在洗之前把衬里缝好。


12
．
When can I have my laundry back
？


我何时能取回洗的衣服呢？


13
．
But would you like express service or same-day
？


不过，您是要快洗服务还是当日取？


14
．
I'd like this sweater to be washed by hand in cold water
．


这件毛衣要用冷水手洗。

Dialogue A

（
Explaining How to Get the Service
）


（
A
：
Room Attendant B
：
Guest
）


A
：
Excuse me
．
Have you any laundry
？
The laundry man is here to collect it
．


B
：
No
，
not now
，
thank you
．


A
：
If
you
have
any
，
please
just
leave
it
in
the
laundry
bag
be-hind
the
bathroom
door
．
The
laundry man comes over to collect it every morning
．


B
：
Thank you
．


A
：
Please tell us or notify in the list whether you need your clothes ironed
，
washed
，
dry-cleaned or mended and also what time you want to get them back
．


B
：
I see
．
What if there is any laundry damage
？
I wonder ifyour hotel has a policy on
dealing with it
．


A
：
In
such
a
case
，
the
hotel
should
certainly
pay
for
it
．
The
indemnity
shall
not
exceed
ten times the laundry
．


B
：
That sounds quite reasonable
．
I hope there's no damage at all
．


A
：
Don't worry
，
sir
．
The Laundry Department has wide experience in their work
．


B
：
All right
．
Thank you for your information
．


A
：
Not at all
．





Dialogue B

（
Express Service
）


（
A
：
Laundry clerk B
：
Mrs Bell
）


A
：
What can I do for you
？


B
：
Could you send someone up for my laundry
，
please
？
R oom908
，
Bell
．


A
：
Certainly
，
Mrs Bell
．
A valet will be up in a few minutes
．


B
：
Good
．
I
also
have
a
silk
dress
which
I
don't
think
is
color-fast
．
Will
the
color
run
in the wash
？


A
：
We'll dry-clean the dress
．
Then the color won't run
．


B
：
You're
sure
？
Good
！
And
the
lining
of
my
husband's
jackethas
come
unstitched
．
It
might
tear over further while washing
．


A
：
Don't worry
，
madam
．
We'll stitch it before washing
．


B
：
That's fine
．
Now
，
when can I have my laundry back
？


A
：
Usually
it
takes
about
two
days
to
have
laundry
done
．
But
would
you
like
express
service
or same-day
？


B
：
What is the difference in price
？


A
：
We charge 50
％
more for express
，
but it only takes 5hours
．


B
：
And for same-day
，
will I get the dress and skirt back this evening
？


A
：
Yes
，
madam
．
All deliveries will be made before six o'clock
．


B
：
I'll have express then
．





Dialogue C

A
：
Can I help you
？


B
：
Yes
．
I have some laundry to be done
．


A
：
Certainly
，
sir
．
Could you fill out the laundry form
，
please
？


B
：
May I use your pen
？


A
：
Sure
．
Here you are
．


B
：
Thanks
．
Oh
，
I don't want these shirts starched
．


A
：
No starch
．
I understand
，
sir
．


B
：
And also I'd like this sweater to be washed by hand in cold water
．
It might shrink
otherwise
．


A
：
By hand in cold water
，
I see
．


B
：
When will they be ready
？


A
：
We will deliver them tomorrow evening around 6
．


B
：
Fine
，
Thanks a lot
．

notify v
．通知