田弘茂Chapter Ten Motivating and Rewarding Employees

2021年1月19日发(作者：弧度)
Chapter 10
–
Motivating and Rewarding Employees
Chapter Ten: Motivating and Rewarding Employees


Multiple Choice Questions

1.
The _____ theory of motivation specifically addresses the issues on which job
enrichment focuses.
a. motivation-hygiene
b. expectancy
c
. McClelland’s need

d. equity
2.




3.




4.
According
to
Maslow,
a
person
who
is
looking
for
affection,
belongingness,
acceptance, and friendship is at which need level?
a.
physiological
b.
safety
c.
social
d.
esteem
Which of the following was not identified in the job characteristics model as a
core job dimension?
a.
skill ability
b.
task identity
c.
autonomy
d.
feedback
According
to
______
theory,
motivation
is
a
function
of
how
much
we
want
something and how likely we think we are to get it.
a. equity
b. expectancy
c. reinforcement
d. motivation-hygiene
Of the factors listed below, which one would most likely cause an employee to
produce a low effort-to-performance linkage?
a.
The company keeps its pay policies confidential.
b.
The employee does not have confidence in his or her level of ability.
c.
Management
increases
standards
for
receiving
a
bonus
when
workers
start increasing productivity.
d.
The
employee
feels
that
the
organization’s
does
not
provide
adequate
pay levels.
In applying equity theory in the workplace, effective managers realize that
a.
overrewarded employees perform best.
b.
underrewarded employees perform best.
c.
for
rewards
to
motivate
employees,
employees
must
perceive
them
as
being fair.
d.
employees
must
consider
their
outcomes
equal
to
the
outcomes
of
their
co-workers.
Which of the following is not a key component in the definition of motivation?
a.
effort
b.
organizational goals
c.
hierarchy
d.
needs
Maslow's hierarchy of needs proposes that an individual begins by satisfying
_____ needs.
5.




6.




7.




8.

1
Part IV
–
Leading





9.




10.




11.




12.




13.




14.




15.




16.




17.
a.
b.
c.
d.
self-actualization
esteem
physiological
safety
According to Maslow, when does a need stop motivating?
a.
When the situation changes.
b.
When it is substantially satisfied.
c.
When the person returns to a lower-level need.
d.
Never.
Which of the following statements would a Theory Y manager consider to be
true?
a.
Employees dislike work.
b.
Employees must be coerced, controlled, or threatened.
c.
Employees view work as being as natural as rest or play.
d.
Employees will shirk responsibilities whenever possible.
Factors that eliminate dissatisfaction are
a.
eliminators
b.
referents
c.
hygiene factors
d.
motivators
According to Herzberg, which of the following is a motivator factor?
a.
supervision
b.
salary
c.
status
d.
recognition
According to Herzberg, which of the following is a hygiene factor?
a.
salary
b.
responsibility
c.
achievement
d.
growth
The
theory
that
intrinsic
factors
are
related
to
job
satisfaction,
and
extrinsic
factors are related to job dissatisfaction is
a.
Maslow's hierarchy of needs.
b.
McGregor's Theory X and Theory Y.
c.
Vroom's expectancy theory.
d.
Herzberg's motivation-hygiene theory.
When
an
individual
is
characterized
by
a
need
to
constantly
do
better,
to
accomplish rather difficult goals, and to succeed, he or she has
a.
an external locus of control
b.
a high nAch
c.
an unfulfilled need for hygiene factors
d.
a high nAff
Jessica
strives
to
develop
friendships,
prefers
to
work
in
cooperative
situations,
and
works
toward
a
high
degree
of
mutual
understanding
in
her
relationships. She is demonstrating which need?
a.
achievement
b.
power
c.
recognition
d.
affiliation
Which
of
the
following
is
a
correct match
between
theory
and
the
individual

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