grivel秘书英语：Unit 8

2021年1月19日发(作者：closure)
Unit 8


How Does a Secretary Host Visitors from Abroad?
本单元教学要求










1
．熟悉商务接待程序和礼仪










2
．掌握邀请函的书写要领










3
．了解基督教的发展历史

Section 1

Hosting American Visitors
一、

背景知识

接待外宾是涉外秘书一项重要的工作。在外宾抵达以前，应做好以下准备工作：

1
．了解清楚来访外宾的总人数、来访人员的职务、性别、礼宾次序。





2
．了解外宾的饮食爱好、宗教禁忌以及是否有特殊的生活习 惯，必要时，还可向对方
索要来访者的血型资料。

3
．
了解外宾抵 离的日期和时间、
交通工具和施行路线、
对参观访问的具体愿望。
此外，
要随 时向民航部门了解飞机起降的具体时间，以便准时接机。


秘书要根据上述情况，制 定接待计划，使工作、娱乐安排张弛有序、丰富、充实。在外
事接待工作中，秘书身兼数职，既是组织者 ，又是实施者，还是翻译。因而，秘书要不辞辛
苦，努力使每次外事活动都安排得热情周到、无微不至， 让客人深感宾至如归。


二、课前提问：

1. Have you ever met a foreign visitor in the airport or at the railway station?
2. What kind of preparation do you usually made before meeting the visitors?
3. How should a secretary meet and greet the visitors at the airport?
4. How should a secretary introduce himself/herself to the visitors?
5. After meeting the visitors, what should the secretary usually ask about?
6. On the way to the hotel, what should the secretary usually talk about with the visitors?
三、语言学习
:
1.
I am very pleased to meet you.
很高兴见到您。
这句话一般用于初次见面时的问候，
类似的问候 语有：
It
’
s really nice to meet you. I am glad to meet you.
2.
to meet somebody
接某人



Mana met me at the railway station.
曼娜到火车站接我。

[
反义词
]
see somebody off
送行

I
will
see
Mr.
White
off
at
4
p.m.
at
the
airport.
今天下午四点我去机场为怀特先生送
行。




3.
Vice president
副总裁






vice mayor
副市长






associate professor
副教授






associate senior doctor
副主任医师






deputy secretary-general
副秘书长






deputy director

副主任

4
．
Where are we heading now?
我们现在去哪？
head [
不及物动词
]
去某地：
He headed
for the bus stop.
他朝公车站走去。

5
．
In particular
尤其地，格外地：

Why he noticed her car in particular?
为什么他格外
关注她的车？


1
6
．
Set up: To lay plans for
计划：制定计划：
set up a kidnapping
策划绑架

7.

go
through
the
registration
procedure
完成登记手续

go
through
a
procedure
or
a
routine means to do it in the way they usually do
按常规完成某一过程或程序

8.
star hotel
星级酒店


five-star hotel
五星酒店

three-star hotel
三星酒店

四、参考答案

Ⅲ

Further Exercises
1. Restudy the dialogue and briefly answer the questions about it.

1)

Which country does the delegation come from
？

The delegation comes from the United States.
2)

Who is Mr. Bill Jones?
He is the Delegation Leader.
3)

How long did it take to fly to Beijing from San Francisco?

It took about 17 hours to fly to Beijing from San Francisco

4)

At which hotel are they going to stay?

They are going to stay at the Great Wall Hotel.
5)

Where is the car?

The car is just out there in the parking lot.

6)

How long are they going to stay in Beijing?

They are going to stay in Beijing for three days.
2. Complete the following dialogue.
(Zhang Yi is making a phone call to Mr. Bill Jones to explain his schedule.)
A
: Bill Jones speaking.

B:
Hi, Mr. Jones. Zhang Yi here. How are you?

A
:Hi, Ms.
Zhang! I’m fine. Thank you. How about you?

B:
Fine,
thanks
.
I’m
calling
to

let
you
know
your
schedule
让您知道日程安排
.
We’ve
arranged a field tour for you to an oil refinery.
Are you interested
（您感兴趣吗）
?
A:
Yes, I am. When is it going to be?
B
: Tomorrow morning at 9:00. Would that be all right for you?
A:

Oh yes. That’s fine.
What about the seminar?

研讨会
(seminar)
怎么办
? Is there any change?
B:
No, no change about that. We’
re looking forward to it; and (half jokingly) be prepared,
we’ve
got a lot of questions to ask you, too.
我们也有许多问题要问您
.
A
:
That’s okay. I guess I’ll see you soon then
, right? See you. Bye.
B:
Bye.
4. Translate the following sentences into English.

1)

我们已为您安排了去石油精炼厂的实地考察参观。

We’ve arranged a field tour for you to an oil refinery
.
2)

那样安排您方便吗？

Would that be all right for you?
3)

有什么变化吗？

Is there any change?
4)

我们期待着召开研讨会。

We’ve looking forward to
the seminar.

2
5)

我想不久就会见到您。

I guess I’ll see you soon.

6)

请填写这张卡片。

Please fill out this card.
7)

这家酒店被认为是北京最好的酒店之一。

This hotel is considered one of the best in Beijing.
8)

我想这是实行改革开放政策，进行设施建设的结果。

I guess they’re all part of the basic facility construction resulting from the reform and ope
ning
up policy.
6. As one of the roles, report to your superior on what is going on here.
五、课文译文

译文













第一部分



接待美国客人

对话

1
您一定是美国来的比尔
.
琼斯先生。

是的，我是比尔
.
琼斯，是代表团的团长。您是
…
?
您好，我是张一，代表东方贸易公司迎接您。这是我的名片。

您好，张小姐，很高兴 见到您。谢谢您来机场接我。我来介绍一下，这是吉姆
.
布朗先生，
太平洋贸易公司的 副总裁。

您好，布朗先生。

您好，很高兴认识您。

我 们公司委派我做您们在北京的向导。布朗先生，琼斯先生，欢迎您们来北京。琼斯先生，
旅途如何？
很好。我们在旧金山登机，到这儿飞了
17
小时。飞行很顺利。

真是好长的飞行啊，是不是？希望您们休息一晚后能从疲劳中恢复。

谢谢。我们现在去哪儿？

我将陪同您去长城饭店。行李都在这儿吗？琼斯先生。车就在停车场等着。

对话

2
您们将在北京呆三天，是吗？

是的，在这儿呆三天，然后我们去上海。

您这里有特别想去的地方吗？我可以帮您安排。

嗯，如果可能的话，我想去工场考察一下。

好的，我会为您安排，今天晚上告诉您。

好极了。谢谢。

应该的，别客气。

对话

3

请履行登记手续。在这儿，请填写这张卡片。

谢谢。
（填好卡片）我得说这 家酒店棒极了，给人印象深刻。我想这是一家合资企业对吗？

是的。你说得对。事实上，这家 酒店被认为是北京最好的酒店之一，在北京有约
25
家像这
样的星级酒店。

这是一家与美国合资的企业吗？

不是，是与法国合资的。很明显，如今无论您来中国 什么地方，您都会见到这些星级酒店。
我想这是基本设施建设的一部分，是由于有了改革开放政策。

3

六、课文录音全文

Dialogue 1








At the airport
(
Zhang Yi has just arrived at the airport to meet Bill Jones, head of the delegation from the
United States.)

A
: Hello, you must be Mr. Bill Jones from the United States?
B
:
That’s right
. I am Bill Jones, the Delegation Leader. You are ...?
A:

My name is Zhang Yi. I’
m from the Oriental Trade Company. This is my card.

B:

How are you, Miss Zhang? I’m very pleased to meet you. Thanks for coming to the
airport to
meet me,
Miss Zhang. Let me introduce you… This is Mr. Jim Brown
, Vice President of the
Pacific Trade Company.

A
: How do you do, Mr. Brown?
C:
How do you do? I’m very glad to meet you.

A:
Our company has assigned me to be your host here in Beijing. Welcome to Beijing, Mr. Brown,
Mr. Jones. How was your flight, Mr. Jones?
B:
Fine. We got on the plane in San Francisco and it took about 17 hours to get here. But it was a
smooth flight.

A:
That was really kind of long on
the airplane, wasn’t it? I hope you’ll feel rested after a night of
good sleep.
B:
Thank you. Where are we heading now?
A:
I’m gong to accompany you to the
Great Wall Hotel. Is the luggage all here, Mr. Jones? The
car is just out there in the parking lot.

Dialogue 2





On the way to the hotel
A:
You’ll be here for
three days, right?
B:
That’s right. We’ll be here for three days and then we’ll go to
Shanghai.
A:
Is there any place here you’d like to visit in particular? I could help you arrange that.

B:
Well, I’d like to make a field tour to a
factory, if possible.
A:
Ok. I’ll have it set up for you and let you know this ev
ening.
B: That will be terrific. Thank you.
A: My pleasure.

Dialogue 3


At the hotel

A: Please go through the registration procedure. Here, please fill out this card.

B: Thanks. (after filling out the card) I must say this hotel is really nice
; it’s ve
ry impressive. I
guess
it’s a joint venture business
, isn
’
t it?
A:
Yes, you’re right. In fact, this hotel is considered one of the best in Beijing; there’re some
twenty five-star hotels like this in Beijing.
B: Is this hotel a joint venture business with an American company?
A:
No. It’s a Sino–
French investment. One thing is obvious. No matter where you go in the
country today, you can see all these star
hotels everywhere. I guess they’re all part of the basic
facility construction resulting from the reform and opening up policy.



4
Section 2

Being Dignified and Gracious

一、

背景知识：


安排好 外宾来访期间的工作和生活是外事接待工作的重要组成部分。住房、乘车、
生活起居，要尽量使其舒适、 方便、安全，饮食应当可口。住地应当选择在环境优美、
安静的地段，使来宾在繁忙紧张的活动之后得到 适当的歇息。

日程安排的松紧要适当，不可太少，让客人感到在宾馆里无所事事，有冷遇感； 也
不可太多，令客人感到筋疲力尽。

接待质量的高低，体现了对来访客人的重视和欢 迎程度。在接待工作中，秘书既要
时时表现出主动、热情、周到、善解人意，同时，还要不卑不亢，保持 尊严，决不能做
出有损国格和人格的事情。

二、课前提问：

1. What does a secretary represent when dealing with foreign visitors?
2. What kind preparation should be made to receive visitor from both home and abroad?
3. What should be handled by the secretary when the visitors just arrive?
4. In making an itinerary, what should be considered?
5. How should a secretary behave himself or herself when dealing with foreign visitors?

6. How should he/she dress himself/herself?
三、语言学习
:
1
．
be involved in doing something

使牵涉，卷入：使某人卷进来；使参与：
involved the
bystanders in his dispute with the police
把旁观者牵扯进他与警察的争执

2
．
on one’s initiative
on (one's) own initiative
自主的：没有他人的怂勇或指导的；自己
做主的：
Everyday the little girl practices piano on her initiative.
每天这个小女孩都自
己主动练习钢琴。

3
．
keep in mind
紧记：
keep in mind that petrol stations are scarce in the more remote areas.
在较偏远的地区，加油站很少。

4
．
Make profits for:
盈利或谋取利益：
make a penny profit on each orange
要每只橘子盈
利一便士

四、参考答案

Ⅲ

Further exercises
1. Restudy the passage and briefly answer the questions about it:

1)

What
should
be
done
to
receive
and
entertain
visitors
from
other
parts
of
the
country
or
even overseas?

Careful
preparations
must
be
made
and
a
checklist
of
the
activities
required
needs
to
be
drawn
up.
The
secretary
can
also
do
a
little
discreet
background
research
on
the
distinguished guests.
2)

How can guests be made to feel at home?

If he secretary appears friendly and thoughtful, they can be made to feel at home.
3)

What does a secretary represent according to the passage?

Somehow, the secretary is acting on behalf of his or her company, province and even his or
her country according to the passage.
4)

What should a secretary be careful about?


5
The secretary should be very careful about what he or she says and what he or she does.
Whenever
and
wherever
the
secretary
is,
he
or
she
should
and
must
remember
that
the
interests of the people of his or her country are above everything else.
5)

How should a secretary be dressed when dealing with foreigners?

The
secretary
should
be
neatly
and
appropriately
dressed
with
a
unique
personality
and
emotional stability.
6)

What should a secretary keep in mind when dealing with foreigners?

When dealing with foreigners, the secretary should always keep in mind that it
’
s time to
know
the
counterparts
and
let
the
counterparts
know
the
company,
the
country
’
s
policy,
and to protect and make profits for the company and the country.
out the right form of the given verb for each blank.

1)

Any time a secretary speaks (speak) English to a foreigner, he or she is no longer himself or
herself.

2)

Whenever and wherever the secretary

is

(be), he or she should and must remember that
the interests of the people and his or her country


are



(be) above everything else.
3)

Since
the
secretary
is
a
representative
of
the
company
where
he
or
she

works

(work)
and
serves
as
a
messenger
of
the
government,
he
or
she
should
have
a
strong
sense
of
responsibility.

4)

When dealing with foreigners, the secretary should always keep in mind that it
’
s time for
the
secretary
to
know
the
counterparts
and
let
the
counterparts

know

(know)
the
company.
3. Match the columns



A







B
nt




a.
礼貌而谦和的

st




b.
影响

us




c.
经济的

ality




d.
整洁地

ity





e.
傲慢的

rpart




f.
性格







g.
稳定

ied




h.
有尊严地

ic




i.
对方







j.
利益

4. Translate the following sentences into English.
1)

秘书通常要接待和款待来自全国各地甚至世界各地的来访者。

A secretary is often involved in receiving and entertaining visitors from other parts of the
country or even overseas.
2)

秘书代表了他（她）的公司。

A secretary is working on behalf of his or her company.
3)

无论何时何地，秘书应该而且必须记住人民和国家的利益高于一切。

Whenever
and
wherever
the
secretary
is,
he
or
she
should
and
must
remember
that
the
interests of the people and his or her country are above everything else.
4)

秘书应该不卑不亢。

A secretary should be neither humble nor arrogant.

6
5)

秘书应该有强烈的责任感。




A secretary should have a strong sense of responsibility.
6)

秘书应该重视并且利用他（她）得到的机会。

A secretary should value and take advantage of the opportunity he or she is involved in.


5. Group discussion
1)

What else should a secretary be aware of when dealing with foreigners? Why?
Think of some adjectives that are different from what are used in the passage to describe a
professional secretary?

五、课文译文




第二部分







接待外宾既要有尊严又要落落大方


秘书通常要接待和款待来自全国各地甚至世界各地的来访者。
因此需要进行详尽的准
备，
列出需要进行的活动的提纲。
如果秘书能够进行一点有关贵宾的背景调查，
这也是有用
的。

当外国客人到达访问地时，
秘书应该主动询问是否可以提 供一些帮助或者客人最关心什
么，诸如：领取行李、订购回程机票、兑换外汇、给家里打电话甚至换洗衣 服。只有这一切
安顿下来之后，他或她的心思才能放在你所安排的城市游览观光上。秘书应该表现得友善 ，
细心，尽力使贵宾感到宾至如归。

当制定来访日程时，
不要安排得太紧。
在每项活动之间要有休息的机会。
准备一份有来
访者能在需要时寻求帮助的主要电话号 码表。


秘书在与外国人打交道，说英语时，他（她）已经不代表自己了。某种程度 上，代表的
是公司，省，甚至国家。秘书的行为或多或少或直接或间接地影响国家的政治、经济利益，< br>因而秘书应该很谨慎地说话和做事。无论何时何地，秘书都应该记住国家的利益高于一切。
秘书应该不卑不亢，应该自尊和礼貌而周到的，应该着装整洁得体，有个性，情绪稳定。秘
书代表了 所在的公司或部门，是公司或部门的使者，应该具有强烈的责任感。

在与外国人打交道时，秘 书应该重视并且利用他（她）得到的机会。永远记住，秘书应
该利用机会了解对方，
并且让对方 了解公司，
了解国家的政策，
这样才能保护公司和国家的
利益。


六、课文录音全文


A
secretary
is
often
involved
in
receiving
and
entertaining
visitors
from
other
parts
of
the
country
or
even
overseas.
Careful
preparations
must
be
made
and
a
checklist
of
the
activities
required needs to be drawn up. It
’
s also helpful that the secretary does a little discreet background
research on the distinguished guests.

The secretary should, on his or her own initiative, inquire whether any help is needed or what
is really their concern at the moment when the foreign guests arrive in the visited country, such as:
luggage collection, return bookings, money exchange, calling home and even washing. Only when
all
this
has
been
settled,
their
minds
will
be
much
more
receptive
to
the
intended
tour
of
the

7
beauties of the city concerned. The secretary should appear friendly and thoughtful, trying his or
her best to make the guests feel at home.
When preparing the program for the visit, the secretary should not make it too tight, but allow
for
pauses
between
the
various
activities
—
prepare
a
small
timetable
with
essential
telephone
numbers where the visitors can contact someone for help, even outside normal office hours.
Any time the secretary speaks English to a foreigner, he or she is no longer himself or herself.
Somehow, the secretary is acting on behalf of his or her company, province and even his or her
country. Whatever the secretary does in business does somewhat directly or indirectly affect the
economic
and
political
interests
of
the
country.
The
secretary
should
and
must
be
very
careful
about what he or she says and what he or she does. Whenever and wherever the secretary is, he or
she
should
and
must
remember
that
the
interests
of
the
people
of
his
or
her
country
are
above
everything else.
The secretary should be neither humble nor arrogant, but dignified and gracious; he or she
should be neatly and appropriately dressed with a unique personality and emotional stability. Since
the secretary is a representative of the company or organization where he or she works and serves
as a messenger of it, he or she should have a strong sense of responsibility.

The secretary should value and take advantage of the opportunity he or she is involved in.
When
dealing
with
foreigners,
always
keep
in
mind
that
it
’
s
time
for
the
secretary
to
know
the
counterparts and let the counterparts know the company, the country
’
s policy, and to protect and
make profits for the company and the country.

Section 3



Writing a Letter of Invitation (2)

一、

背景知识：


邀请信属于社交信，
分为正 式和非正式两种。
什么时候用正式或非正式的，
要看什么事、
邀请什么人和与被邀请的 人的熟悉程度而定。

在熟人、同事、朋友之间，往往用非正式邀请，信文以第一人称写，称呼 也可随意。正
式请柬一定要用第三人称，双方都要写全名。

如果要求被邀请者答复，
可以从下面三种
“请回复”中选一种，写在信或请柬正文后面
的左下角：
< br>1
．
RSVP
或
r.s.v.p.
（法语：请答复。正式，无 论你参加与否都要回复。）

2
．
please replay
（英语：请答复。非正式，无论你参加与否都要回复。）

3
．
regret only
（英语：请答复。非正式，如果不接受邀请，请 回复。如果接受邀请，就
不用回复了。）





如果对着装有要求，需穿礼服、戴黑领结等，须在请柬的右下角注明
Dress
：
F ormal
，

Black Tie
；较随意时可用：
Dress
：
Informal
。

盛大场合，
请柬应提前三星期发出，
一般场合也要在预定时间的前几天发出，
以便收信
人有时间考虑和安排。

要强调的是：收到请柬后，要尽快答复，表明接受或谢绝。


二、课前提问：

1. When is a letter of invitation needed?
2. What should be the key information included in a letter of invitation?

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