罪妾商务英语(BEC)高级阅读真题及答案

2021年1月19日发(作者：柏承荫)

PART ONE


Questions 1 - 8


·
Look
at
the
sentences
below
and
at
five
passages
taken
from
a
book
about
famous
management thinkers on the opposite page.


· Which passage does each sentence refer to?



·
For
each
sentence
1
-
8,
mark
one
letter
A1
B,
C,
D
or
E
on
your
Answer
Sheet.


· You will need to use some of these letters more than once.



Example:


He has developed his own company to promote his work.


0 A B C D E


1 Others in his field think very highly of him.


2 His ideas have spread beyond the business world.


3 He felt that people should be able to enjoy their work.


4 His ideas are more complex than they seem.


5 He did a variety of interesting things before writing his books.


6 His most successful book was written with a colleague.


7 He is particularly skilled at forecasting important developments.


8 Contact with the military was an early influence on his thinking.


A John Adair


Adair
is
the
pioneering
British
thinker
in
the
theory
of
leadership.
He
was
the
first person in the UK to hold a professorship in Business Leadership and has
published a series of influential books on the subject.


Despite his quiet appearance, Adair has had a colourful life, serving in a
Bedouin regiment and working on an Arctic fishing boat! His initial interest in
leadership came from his army experience and he used to lecture at the highly
prestigious academy where British army offices are trained. He now works as an
international consultant.


B Edward de Bono


De Bono is unusual among major gurus for two reasons: firstly, he was born not
in one of the great industrial nations but on the tiny island of Malta. Secondly,
his ideas have reached a wider audience than just managers, so that his books have
become essential rending in many different disciplines.


Most of de Bono s work has been concerned with the way human beings can train
themselves to think more creatively. This apparently simple idea has resulted in
37 books and a highly successful career as a lecturer and consultant.


C Peter Drucker


Probably no other single thinker has done as much as Drucker to establish
management as a serious area of study. Certainly, his fellow management thinkers
consider
him
one
of
the
founding
fathers
of
the
discipline,
and
his
books
and
articles
are quoted more than those of any other management writer.


His first book was published as far back as 1939, yet he is still writing and
teaching. His greatest distinction has been his ability to predict coming trends
in business and economics. As a result, his ideas are treated with the greatest
respect and interest.


D Frederick Herzberg


Although relatively few contemporary management students will have read his
books,
Herzberg
s
name
is
instantly
recognisable
to
anyone
who
has
studied
industrial
organisations. This is because the American psychologist was responsible for
introducing the concept of motivation into management thinking.


As
a
young
man,
Herzberg
became
deeply
interested
in
mental
illness
and
the
human
need
for
mental
and
emotional
satisfaction.
This
led
him
to
criticise
the
approach
of many companies to job design, and to argue for the need for job enrichment to
stimulate employees efforts.


E Tom Peters


The American s reputation was created in the I 980s by the
spectacular success
of
one
book,
In
Search
of
Excellence,
co-written
with
Robert
Waterman.
The
two
were
working
together
as
management
consultants
and
no-one
expected
their
first
(and
only)
book to end up selling 5 million copies worldwide!


Although his ideas have been criticised, Peters popularity as a speaker and
writer has continued to grow. So much so that Peters has created his own business
to market books, videos and consultancy based on his work.
PART TWO



Questions 9 - 14



· Read this text from an article about health clubs.



· C
hoose the best sentence from the opposite page to fill in each
of the gaps.



· For each gap 9
- 14, mark one letter A - H on your Answer Sheet.



· Do not use any letter more than once.



· There is an example at the beginning (0).



Travel stress brings boom to health clubs



A rapid growth in business travel has provided a lucrative spin-off
for British health clubs as companies try to prevent hard- working
executives from suffering travel- related stress.



Health
clubs
are
fully
booked
throughout
the
coming
months
all
around
the country and many are planning to expand their facilities.



0 H According to Gillie Turner, group marketing manager for the
Champneys
group
of
health
clubs,
during
the
last
recession
executives
lost
many
of
their
extra
benefits
as
companies
cut
back.
.
9
She
says
that
large
companies also seem to have decided that it is no good sending someone
to a country like Spain as a reward for doing a good job, because they
will simply eat too much and flop onto a beach. . 10



Champneys,
the
company
acknowledged
as
the
market
leader
in
this
field,
is now planning to introduce a special
which
will
run
over
three
days.
.
11
Jonathon
Stapleton,
general
manager
of Champneys, says that modern corporate life being what it is, most
business
travellers
find
that
they
are
having
to
do
the
work
which
-
even
a year ago - was done by two. 12



To meet this new demand, other health clubs are also thinking of
introducing similar schemes. Clare Brandish, the sales and marketing
director of another health club, has noticed a marked change in the
clientele at her club. . 13



Businesses
of
all
kinds
are
anxious
to
reduce
absenteeism.
.
14
Much
of
the
problem
is
caused
by
long
periods
away
from
home,
irregular
hours,
business entertaining and jet lag.



According to the Guild of Business Travel Agents, sales of
business-class
airline
tickets
have
risen
by
12%
in
the
past
year,
hotel
bookings
have
gone
up
by
36%
and
car
hire
has
risen
by
24%.
Dave
Reynolds,
the GBTA chief executive, says that the trouble is that the same number
of people are being asked to travel more often. He comments that it is
no



wonder they need to take a break in a health club.



A It has been calculated
that about 40
million working days are lost
each year in Britain because of stress, ten times as many as are lost 10
industrial disputes.



B This has involved a considerable rise in the number of business
bookings, whereas previously most clients came as private individuals.



C Now they are being restored, as industry realises that the health
of its executives is vital.



D But who will benefit most from these developments?



E Because of the pressures this imposes, many companies have now
decided
that
it
is
worthwhile
paying
for
their
senior
executives
to
take
a proper break and get advice on how to combat stress.



F Executives taking part in it will be given massages and health
treatments, workouts and a range of talks on how to deal with stress,
especially when travelling.



G So what s the reason for this now trend?

PART THREE



Questions 15 - 20



· Read the following article on recruiting and managing staff and
the questions on the opposite page.



·
Each
question
has
four
suggested
answers
or
ways
of
finishing
the
sentence, A, B, C and D.



· Mark one
letter A, B, C or D on your Answer Sheet, for the answer
you choose.



As
a
manager
in
the
service
industry
sector,
I've
looked
at
hundreds

of
CVs
in
my
time.
They
are
not
necessarily
the
bland
documents
some
bosses
might
think
they
are!
They
are
full
of
little
pointers
towards
individuals
personalities
and
suitability
for
the
job.
The
first
thing
I
always
look
at is an applicant s employment record. I check for continuity and
stability. If somebody has a long list of previous jobs, all of varying
length, alarm bells start ringing. Rather than an irregular route from
job to job, what I hope to see is stable career progression. What does
their
career
path
look
like
-
is
it
all
steps
forward,
or
are
there
a
lot
of sideways moves? And I am always pleased to find a family person with
children, because in my experience they tend to be responsible and
reliable.



I never rely on CVs alone. We get applicants to fill in one of our
own
application
forms.
We
ask
why
they've
applied,
what
their
aspirations
and personal goals are, and also about their interests and hobbies and
any clubs they belong to. That gives you a useful insight into their
personality and lifestyle. The application form also enables us to test
how
much
people
have
actually
been
progressing
in
their
careers,
because
we ask for details of the salaries they have received for each job.



It
s
always
worth
looking
at
CVs
and
designing
application
forms
with
great care. Taking on employees might be rewarding, but it is also a big
investment
for
any
business.
Mistakes
in
choosing
staff
can
cost
companies
dear, so it makes sense to spend time ensuring you get the right person.



In the service sector, one of the aims of companies is to maintain
and improve customer service, and this is achieved partly through low
staff turnover. You need
to take on
people who understand
that, and will
want to stay. That s why, when you've taken staff on, the next thing is
getting the best out of them.



My management style comes from the days when I took over my first
business, an ailing road haulage firm which I was certain I could turn
into a profitable company. The first thing is to treat others as you d
like
to
be
treated
yourself.
As
soon
as
I
took
over
the
business,
I
talked
to everybody individually, and looked for ways to make sure their
particular skills benefited the company.



I
didn't
have
much
experience
then
of managing
people,
but above
all
I always tried to be fair and honest with everyone. As a result, I think
the staff knew that
and accepted
my
decisions, even if they didn't agree
with them all. Also, bosses must be able to communicate. You also need
to
create
team
spirit,
and
build
on
the
strength
of
the
team.
I
explained
my plans for the company to all the staff, and let them all know what I
needed from them. The lorry drivers responded brilliantly, and were the