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ORGANIZATIONAL BEHAVIOUR
Course Number
Feb.14 - 16 2015
Feb. 27

Mar. 1 2015
Semester 2 2014-2015


COORDINATOR
PROFESSOR
OFFICE
TELEPHONE
E-MAIL
OFFICE HOURS
CLASSROOM(S)
Max Hejazi
Max Hejazi

+86 136 8187 3357
@
Before and after class and on Skype (shanghaimax1)

Room 201, North Building

COURSE HOURS
See Timetable Section


COURSE DELIVERABLE
Class Participation (Individual)
Reflection Journal (Individual)
Individual Video Assignment
Final Group Project (Video)
DUE DATE
Throughout the course
One week after class
Two weeks after class
Two weeks after class
WEIGHT ON
FINAL GRADE
30%
15%
25%
30%

Note: Details of the deliverables will be discussed in class.

KEDGE BS et ses professeurs vous encouragent à
considé
rer vos Pro-Acts, vos missions
entreprises et vos stages comme des occasions privilégiées pour l’appli
-cation des

flexions, des thé
ories, des concepts et des outils pré
senté
s durant ce cours


2

Organizational Behaviour

INTRODUCTION AND OBJECTIVES
Course Purpose & Objectives
Organizational Behaviour
’s main purpose is
to develop the knowledge, abilities, and
skills that you can use to be successful members of organizations in the future, wherever the
organization might be. You will learn to diagnose complex, multi- dimensional situations and
decide
upon
courses
of
action.
You
will
learn
to
develop
and
employ
the
perspectives
of
management and leadership roles as you do so. As such, the course will stretch you to think
as business professionals, and, to the extent that you do so, it will provide a foundation for
your future growth.
In
addition,
business
today
is
conducted
with
and
through
people
from
various
cultural
backgrounds.

Another
goal
of
this
course
is
to
help
you
develop
the
intellectual
understanding and the behavioral skills that will increase your effectiveness in dealing with
problems
that
arise
from
the
interaction
of
people
from
difference
cultures
in
a
variety
of
work settings. Cultural differences, if not understood, can be barriers to the success of your
business careers and ventures.
By the end of the class, you will have a foundation for increasing your understanding
of the places
you’ll work and people
you’ll work with, as well as for improving
your own
effectiveness.

Course Contribution to Responsibility / Leadership / Entrepreneurship Perspectives
This
course
will
cover
leadership
at
three
levels


the
individual,
team
and
organizational levels. In the class, students will develop a basic understanding of the concepts
and theories in organizational leadership. A variety of approaches will be used to meet the
learning
objectives.
Course
activities
include
lectures,
readings,
self-assessment
tools,
extensive discussions, case analyses, video watching and analysis, and students’ presentations
(individual
and
group).
Students
will
also
learn
to
integrate
topics
such
as
motivation,
leadership, personality differences, conflict and communication etc. and apply them in some
behavioral simulation. This part of the course is designed to for students to acquire skills in
team
leadership
to
create
and
sustain
cohesive
teams
to
perform
at
their
highest
potential.
Students
will
explore
the
critical
elements
of
teamwork
and
learn
to
influence
team
performance as leaders, members, and facilitators; take part in a process of team assessment
and change; talk about difficult team issues in a constructive way; and solve problems that
block progress toward high performance on teams.

Course Description
This
course
will
use
a
variety
of
methods
to
cover
the
Organizational
Behaviour
topics:
-

Case studies

- In-class questionnaires
- Lectures
- In- class exercises and role plays
-

Class discussions

-

Videos





COURSE MATERIAL
Binder
Organizational Behaviour
3

A course pack with all the case studies will be provided by the school’s administration.

PPTs for the sessions will be provided at the end of the course.

Textbook (Optional)


Stephen P. Robbins, Timothy A. Judge (2014),
Essentials of Organizational Behavior,
Pearson, 12
th
Edition. ISBN-13: 978-0-13-296850-8 / ISBN-10: 296850-9
The textbook is intended as supplementary reading and a source of additional examples for
better understanding of the material. Lectures will cover the essential parts of this textbook.



SUPPLEMENTARY READINGS
Electronic resources


All major business and current event newspapers, journals and magazines represent a great
source of material on OB issues.




COURSE CONTENTS AND TIMETABLE

DAY
D1
Morning
TOPIC
Introduction to Organizational Behaviour / Communication

-

Lecture
-

Questionnaire: your locus of control
-

Impromptu Speech exercise / Active Listening exercise
Personality / Emotions / Values

Motivation
-

Lecture
-

TED Talk on what motivates us at work
-

Questionnaires: Mach / Self-Esteem / Risk-Taking

Teamwork / Decision-Making

-

Lecture
-

Feedback Exercise

Leadership / Power & Politics
-

Lecture
-

Questionnaires: Charismatic leadership / Ethical decisions

-

TED Talk: Lead Like the Great Conductors


Organizational Structure & Culture
-

Lecture
-

Questionnaires: classroom culture / bureaucracy / ethical
dilemmas

Conflict Resolution / Change Management
-

Lecture
-

TED Talk on “good conflict”

-

Questionnaire: your conflict resolution style

-

Conflict in the workplace: mini-case

Book Chapters
(Optional)
Chapters 1& 2




Chapters 3, 4, 5, 7 & 8
Cases to Prepare for Class (Mandatory)
IBM in the 21
st
Century (HBS)




Mary Pettingail at Oxford Insurance Case (Hult)

D1
Afternoon
D2
Morning
Chapters 6, 9, & 10
Mount Everest Case (HBS)
D2
Afternoon
Chapters 11, 12 & 13

Greg James at Sun Microsystems Case (HBS)
D3
Morning
Chapters 15 & 16
Henkel: Building a winning culture Case (HBS)

D3
Afternoon
Chapters 14 & 17
Augusta National Golf Club Case

“Englishnization at Rakuten”
Case (HBS)




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