beatingDell服务器常见故障代码说明

2021年1月20日发(作者：等待的英文)
Dell
的服务器
错误代码


Cable and Board Presence - Message Code:
Message
Message
Code
String
Message
Message Comments
Priority
Exists
System
Phase
Minimum
Action
Required
to
in
When
Event
Remove Message from LCD
SEL?
Can Occur?
is
Yes
Pre-Post
E1A10
PDBPwrCable
High
PDB
power
cable
to
the
planar
Failing
device
is
missing
or
bad
and
system
reseated/replaced/repaired.
will not power on.
PCI
risers
are
not
configured
correctly;
some
invalid
Failing
device
configurations
prevent
system
reseated/replaced/repaired.
power on.
One
or
all
of
the
PCI
risers
is
Failing
device
missing.
This
prevents
system
reseated/replaced/repaired.
power on.
SAS cable A is missing or bad.
SAS cable B is missing or bad.
Failing
device
reseated/replaced/repaired.
Failing
device
reseated/replaced/repaired.
E1A11
PCIRsrConfig
High
is
Yes
Pre-Post
E1A12
PCIRsrMissing High
is
Yes
is
Yes
is
Yes
is
Yes
is
Yes
is
Yes
Pre-Post
E1A14
E1A15
E1A16
E1A17
SAS Cable A
Low
SAS Cable B
Low
SAS Cable FB
Low
PwrCable FB
Low
Any
Any
Any
Any
Flex
bay
SAS
cable
is
missing
Failing
device
or bad.
reseated/replaced/repaired.
Flex bay power cable is missing
Failing
device
or bad.
reseated/replaced/repaired.
PDB control cable to the planar
Failing
device
is
missing
or
bad
and
system
reseated/replaced/repaired.
will not power on.
E1A18

PDBCtrl Cable High
Any
Temperature - Message Code:
Message
Message
Message
Message Comments
Code
String
Priority
E1114
Temp
Med
Ambient
Temp
High
Memory
Minimum
Action
System
Phase
Exists in
Required
to
Remove
When Event Can
SEL?
Message from LCD
Occur?
Any
Ambient
temperature
has
a
reached
a
Temperature
returns
to
Yes
point outside of the allowed range.
allowable range.
Memory
has
exceeded
allowable
temperature
and
has
been
disabled
to
AC Cycle or SEL clear
prevent damage to the components.
Yes
E1116

Any
V
oltages - Message Code:
System
Exists
Phase
Minimum
Action
Required
to
in
When
Remove Message from LCD
SEL?
Event
Can
Occur?
Any
Message
Message String
Code
Message
Message Comments
Priority
E1210
CMOSBatt
Low
CMOS
battery
is
missing
or
the
Failing
device
is
Yes
voltage
is
outside
of
the
allowable
reseated/replaced/repaired.
range.
PERC5I
RAID
battery
charger
has
reported
to
the
Server
Management
that the battery is either missing, can't
Failing
device
is
Yes
charge
the
battery
(possibly
because
reseated/replaced/repaired.
of
high
temperatures),
or
the
battery
is bad.
This
is
a
predictive
failure
warning
message
telling
the
user
that
the
PERC5I
RAID
battery
has
less
then
Battery
charges
to
> 24
hours
Yes
24
hours
of
charge
left
init.
We
of sustained charge.
provide
this
message
as
a
warning
message to the customer.
1.5 VV voltage regulator has failed.
AC Cycle or SEL clear
1.8 VV voltage regulator has failed.
AC Cycle or SEL clear
3.3 V voltage regulator has failed.
5 V voltage regulator has failed.
AC Cycle or SEL clear
AC Cycle or SEL clear
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
E1211
ROMBBatt
Low
Any
W1228
ROMBBatt< 24 hr
Low
Any
E1214
E1215
E1216
E1217
E1218
E1219
E1221
E1222
E1223
E1225
E1226
1.5VPwrGd
1.8VPwrGd
3.3VPwrGd
5VPwrGd
High
High
High
High
Any
Any
Any
Any
Any
Any
Any
Any
Any
Any
Any
PCIRsr5VPwrGd
High
BackplanePwrGd
High
Flex BayPwrGd
High
PCI
Riser
5
V
voltage
regulator
has
AC Cycle or SEL clear
failed.
Backplane
voltage
regulator
has
AC Cycle or SEL clear
failed.
Flex
Bay
voltage
regulator
power
AC Cycle or SEL clear
good has failed.
VCACHE
#
voltage
regulator
has
AC Cycle or SEL clear
failed.
VRM # voltage regulator has failed.
AC Cycle or SEL clear
ESB
1.5
VV
voltage
regulator
has
AC Cycle or SEL clear
failed.
PCI
Riser
1.5
VV
voltage
regulator
AC Cycle or SEL clear
has failed.
Linear voltage regulator(s) has failed.
Represents status of multiple voltage
AC Cycle or SEL clear
regulators
used
in
the
video
and
LOM circuitry.
Memory
VTT
voltage
regulator
has
AC Cycle or SEL clear
failed.
Processor
#
VCORE
regulator has failed.
voltage
AC Cycle or SEL clear
VCACHE #PwrGd High
VRM #PwrGd
High
ESB 1.5VPwrGd
High
PCIRsr1.5VPwrGd High
E1227
LinearPwrGd
High
Yes
Any
E1228
E1229
0.9VPwrGd
CPU # VCORE
High
High
Yes
Yes
Yes
Yes
Any
Any
Any
Any
E122A
CPU VTTPwrGd
High
E122B
0.9 V Over V
oltage High
Processor VTT voltage regulator has
AC Cycle or SEL clear
failed.
0.9 V regulator voltage has exceeded
AC Cycle or SEL clear
the allowable voltage range.
A
voltage
regulator
failure
was
detected
when
the
processor
AC Cycle or SEL clear
regulator(s) was enabled.
E122C
CPU Power Fault
High

Fans - Message Code:
Message
Message
Yes
Any
Message
Message Comments
Minimum
Action
Required
to Exists
System
Phase
Code
String
Priority
Remove Message from LCD
in SEL? When
Event
Can Occur?
Any
E1310
RPM Fan ##
Low
Fan
RPM
reading
returns
to
a
RPM
of
fan
##
is
outside
of
the
point
inside
of
the
intended
Yes
intended operating range.
operating range.
RPM of fan A in the # module is
Fan
RPM
reading
returns
to
a
outside
of
the
intended
operating
point
inside
of
the
intended
Yes
range.
operating range.
Fan
RPM
reading
returns
to
a
Same as above except for fan B of
point
inside
of
the
intended
Yes
module #.
operating range.
Fan
RPM
reading
returns
to
a
Same as above except for fan C of
point
inside
of
the
intended
Yes
module #.
operating range.
Fan
RPM
reading
returns
to
a
Same as above except for fan D of
point
inside
of
the
intended
Yes
module #.
operating range.
The
system
is
no
longer
fan
Fan
redundancy
is
regained,
redundant.
Another
fan
failure
which
requires
all
fans
to
be
Yes
would
put
the
system
at
risk
of
operating
within
the
intended
over-heating.
operating range.
E1311
RPM
Fan
Low
Mod #A
RPM
Fan
Low
Mod #B
RPM
Fan
Low
Mod #C
RPM
Fan
Low
Mod #D
Any
E1311
Any
E1311
Any
E1311
Any
E1313
Fan
Low
Redundancy
Any

Processors - Message Code:
Message
Message
Code
String
Message
Message Comments
Priority
Minimum
Action
Exists
System
Phase
Required
to
in
When
Event
Remove
Message
SEL?
Can Occur?
from LCD
E1410
CPU # IERR
High
Processor # has had an internal error (IERR), but
this
does
not
always
mean
that
CPU
is
the
AC
Cycle
or
SEL
Yes
problem .There
are
a
large
variety
of
issues
that
clear
cause an IERR.
Processor
#
has
encountered
Thermtrip(over-temperature) event.
a
AC
Cycle
or
SEL
Yes
clear
Any
E1414
E1418
E141C
E141F
E1420
E1421
E1422

CPU
High
#Thermtrip
CPU
Presence
CPU
Mismatch
CPU
Protocol
CPU
PERR
CPU Init
#
High
High
High
Bus
High
High
Any
Pre-POST
Pre-POST
POST,
POST
POST,
POST
POST,
POST
POST,
POST
After
After
After
After
Processor # is missing/bad and the system is in an
AC
Cycle
or
SEL
Yes
unsupported configuration.
clear
Processors
are
not
compatible
as
defined
by
AC
Cycle
or
SEL
Yes
Dell .System is in an unsupported configuration.
clear
BIOS has reported a processor protocol error.
AC
Cycle
or
SEL
Yes
clear
BIOS
has
reported
a
processor
bus
PERR
(parity
AC
Cycle
or
SEL
Yes
error).
clear
BIOS has reported a processor initialization error.
BIOS has reported a machine check error.
AC
Cycle
or
SEL
Yes
clear
AC
Cycle
or
SEL
Yes
clear
CPU
High
MachineChk
System Memory - Message Code:
Message
Message String
Message
Message Comments
Minimum
Exists
System
Code
Priority
Action
Required
in
to
Remove
SEL?
Message
from
LCD
One of the DIMMs in the set implicated by
##
AC
Cycle
or
Yes
riser is present the “Crdx” string is left o
ut of the
SEL clear
message.“x” is the memory riser, A
-Z.
BIOS has disabled memory single-bit error (SBE)
logging and will not log anymore SBEE's until the
system is rebooted.## represents DIMM implicated
System reset
by BIOS .If no memory riser is present the “Crd x”
string is left out of the message.“x” is the memory
riser, A-Z.
BIOS
has
spared
the
memory
because
it
has
determined
the
memory
had
too
many
errors.##
represents
DIMM
implicated
by
BIOS.
If
no
System reset
memory riser is present the “Crdx” string is left out
of the message.“x” is the memory riser, A
-Z.
BIOS
has
disabled
memory
mirroring
because
it
has determined one half of the mirror has had too
many
errors.
##
&
##
represents
DIMM
pair
System reset
implicated by BIOS. If no memory riser is present
the “Crdx” string is left out of the message.“x” is
the memory riser, A-Z.
BIOS Memory RAID Bank
Phase
When
Event
Can
Occur?
POST,
After POST
E2110
MBECrdx
DIMM
High
## & ##
E2111
SBE
Log
DisableCrdx
High
DIMM ##
Yes
POST,
After POST
E2112
MemSpareCrdx
DIMM ##
High
Yes
POST,
After POST
E2113
Mem
Mirror
Crd
High
x DIMM ## & ##
Yes
POST,
After POST
I2114
MemRaid
Low
User
action,
sensor
return
to
Yes
normal
Any
I2115
I2116
E2117
MemAdded
Card
Low
x
MemRemoved
MemHot Plug
Low
Low
Memory
has
been
added
while
the
system
is
AC
Cycle
or
Yes
running.
SEL clear
Memory
has
been
removed
while
the
system
is
AC
Cycle
or
Yes
running.
SEL clear
Memory hot-plug operation has failed.
AC
Cycle
or
Yes
SEL clear
Any
Any
Any
E2118
Fatal
NBMemCRC
High
Northbound
FBD
CRC
error
on
non-redundant
entry.
One
of
the
connections
in
the
FBD
link
on
AC
Cycle
or
the
Northbound
(towards
the
MCH)
side
is
Yes
SEL clear

is
determined
by
the
MCH
when
two CRC errors have been detected twice in a row.
FBD
alert
on
non-redundant
entry.
One
of
the
connections
in
the
FBD
link
on
the
Southbound
AC
Cycle
or
(towards
the
AMB'son
the
FBDIMM's)
side
is
Yes
SEL clear

is
determined
by
the
MCH
when
two CRC errors have been detected twice in a row.
POST,
After POST
E2119
Fatal
SBMemCRC
High
POST,
After POST

Power Supplies - Message Code:
Message
Message
Code
String
Message
Message Comments
Priority
Exists
System Phase
Minimum
Action
Required
to
in
When
Event
Remove Message from LCD
SEL?
Can Occur?