寂寞客服英文

2021年1月21日发(作者：pinball)


问候语

This
is
U-win
Shanghai.
XX
speaking.
Is
there
anything
I
can
help you with?


Excuse me. May I ask who I am talking to?

Which country do you come from? Please?
From which channel did you find our company?
What’s the trouble with you?

Please
wait
a
moment,
we
will
try
our
best
to
solve
the
problem for you

Sorry, sir(madam)
I’m afraid our manager
is in conference at
the moment, may I help you?

……………..


If you have any further questions, please feel free to contact
us.
Thanks for your calling. Hope you have a nice day. Goodbye








1,Please don
’
t worry ,I can understand your feeling, we will try
our best to solve the problem for you .
2, Sorry, I feel a little confused, could you please repeat your
problem again?
3, Thanks for your suggestions, we will deliver your appeals to
the relevant department immediately.
4, To enable you to have better understanding of our products,
we are sending you more details by email.
5, Sorry for wasting your time
。

6
，
Sorry
sir, this
problem
is
more
complicated,
I
need
a
few
seconds to confirm it ,could you please wait two minutes
？

7
，
Thank you for your patience, we
’ve
found out the problem
now,

The thi
ng is that …….

8,
Sorry
sir,
I can’t
hear
you
clearly;
Can
you
hear me
now?
Maybe
the
line
is
busy
now,
we
will
call
back
later
if
you’re
free,okay?





























Will you please tell us the quantity you want, so that we can




work out the offer as soon as possible?

没有折扣

Our
price
is
competitive
as
compared
with
that
in
the
international market.


We are sorry to tell you that the price is the best price.
Perhaps
we
can
’
t
offer
you
that
low
price
you
bargained. I
’
m sorry for that. In fact the price listed is
reasonable and has been carefully calculated. It leaves
me limited profit already. Hope you can understand.
催款
Thank you for your order, We have this item in stock, if
you have any query for processing the payment of the order,
please feel free to contact us.


款
项审
核阶
段
Thank
you
for
your
order.
Your
payment
is
currently being processed and will be shipped to you as soon
as your payment has been confirmed.