电灯泡英文速卖通英语模板询盘模板

2021年1月22日发(作者：力挺)

速卖通英语模板询盘模板
,
资深客户经理为您精心准备了很全面的询盘的回 复模板，您可
以找到各种情况下对海外买家的回复办法，请一定要收藏哦
~



未付款订单




Dear $$buyer
,



We have got your order of XXXXXX
。

But it seems that the order is still unpaid. If
theres anything I can help with the price, size, etc., please feel free to contact me. After the
payment is confirmed, I will process the order and ship it out as soon as possible. Thanks!



Best Regards



$$myname



译文：
我们已收到你的订单，
但订单似乎未付款。
如果 在价格和尺寸上有什么能帮助的，
请随时与我联系。当付款完成，我将立即备货并发货。谢谢
!



提示：请根据您产品自身特点对描述内容进行修改。




已付款订单




Dear $$buyer
,



Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order
out
within XXX business days
as
promised.
After doing
so,
we will
send
you
an
e-mail
notifying you of the tracking number
. If you have any other questions, please feel free to
let me know. Thanks!



Best Regards



$$myname



译文：
您的订单编号为
XXXXXXXXXXXXXX
的款项已收到，
我们将在承诺的
XXX
天内发
货，发货后，我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢
!



提示：请填上您的订单号和发货天数。




发货后




Dear $$buyer
,



The
item
XXXXXXXXXXXXXX
you
ordered
has
already
been?shipped
out
and
the

tracking
number
is
XXXXXXXXXXXXXX.
The
shipping
status
is
as
follows:
XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!



Best Regards



$$myname



译文：订 单号为
XXXXXXXXXXXXXX
的货物已经发货，发货单号是
XXXXXXXX XXXXXX
，
运输方式是
XXXXXXXXXXXXXX
，订单状态是XXXXXXXXXXXXXX
。您将会很快收到货物，感
谢您的支持和理解。




提示：请填写订单号、发货单号、运输方式和发货日期。




询问是否收到货




Dear $$buyer
,



According to the status shown on EMS website, your order has been received by you.
If you have got the items, please confirm it on . If not, please let me know.
Thanks!



Best Regards



$$myname



译文：
EMS
网站显示您已收到货物。如果您已收到货物请到敦煌网确认，如果有问题
请告知我。谢谢
!



提示：可根据您货物的实际情况进行更改。




客户投诉产品质量有问题




Dear $$buyer
,



I
am
very
sorry
to
hear
about
that.
Since
I
did
carefully
check
the
order
and
the
package to make sure everything was in good condition?before shipping it out, I suppose
that the damage might have happened during the transportation. But I
’
m still very sorry
for the inconvenience this has brought you. I guarantee that I will give you more discounts
to make this up next time you buy from us. Thanks for your understanding.



Best Regards



$$myname




译文：
很抱歉听到发给您的货物有残损，
我在发货时再三确定了包装没有问题才给您发
货的。
残损可能发生在运输过程中，
但我仍旧因为带给您的不便深表歉意。
当您下次 从我这
购买时，我将会给您更多的折扣。感谢您的谅解。




提示：请根据投诉的实际情况进行更改。




订单完成




Dear $$buyer
,



I am very happy that you have received the order
. Thanks for your support. I hope
that you are satisfied with the items and look forward to doing more business with you in
future.



Thanks!



$$myname



译文：
我很高兴地看到 您已收到货，
感谢您的支持。
希望您满意，
并期待着在将来与您
做更多的生意 。




提醒买家给自己留评价




Dear $$buyer
,



Thanks
for
your
continuous
support
to
our
store,
and
we
are
striving
to
improve
ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you
could leave us a positive feedback, which will be a great encouragement for us. If there's
anything I can help with, don't hesitate to tell me.



Best Regards



$$myname



译文：感谢您继续支持我们，我 们正在改善我们的服务，质量，采购等。如果您可以给
我们一个积极的反馈，
我们会非常感激，
因为这对我们来说是一个很大的鼓励。
如果有什么
我可以帮助，不要犹豫请告诉我。< br>



货物断货




Dear $$buyer
,




We are very sorry that item you ordered is out of stock at the moment. I will contact
the factory to see when it will be available again. I would like to recommend some other
items of similar styles. Hope you like them too. You can click on the following link to check
them
out
XXXXXXXXXXX
XXXXXXXXXXXXXXXXX??
?.If
there’s
anything
I
can
help
with,
please feel free to contact us. Thanks!



Best Regards



$$myname



译文：
真是 对不起，
您订购的产品目前缺货，
我会与工厂联系什么时候能补上，并将随
时告知你。
以下链接提供的产品也很不错
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
，
您可以看
看。有什么我可以帮忙的，请随时与我们联系。谢谢
!



提示：请在横线处添加同类产品的链接。




折扣




Dear $$buyer
,



Thanks for your message. Well, if you buy both of the XXXX items, we can offer you a
XXX % discount. Once we confirm your payment, we will ship out the items for you in time.



Please feel free to contact us if you have any further questions.



Thanks & Best regards!



$$myname



译文：感谢您给我信息。目前我们正在进行促销，如果你购买了
XXXX
个产品，我们
可以为您提供
XXX
%
的折扣。一旦我们确认您的付 款，我们将及时发货。如果您有任何进
一步的问题，请随时与我们联系。谢谢
!



提示：请添写希望买家购买的件数和您所能提供的折扣。




买家议价




Dear $$buyer
,



Thank you for taking interests in our item. I
’
m afraid we can
’
t offer you that low price
you bargained as the price we offer has been carefully calculated and our profit margin is
already very limited. However
, we can offer you a XXX % discount if you purchase more
than
XXXXpieces
in
one
order
.
If
you
have
any
further
questions,
please
let
me
know.