incontrast速卖通专用英语总结很值得一看。

2021年1月22日发(作者：baseband)

未付款订单

Dear
buyer,

We
have
got
your
order
of
XXXXXX
。
But
it
seems
that
the
o
rder
is
still
unpaid.
If
there
’
s
anything
I
can
help
with
the
pri
ce,
size,
etc.,
please
feel
free
to
contact
me.
After
the
payme
nt
is
confirmed,
I
will
process
the
order
and
ship
it
out
as
so
on
as
possible.
Thanks
！

Best
Regards

译文：我们已收到你的订单，但订单似乎未付款。如果在价格和尺< br>寸上有什么能帮助的，请随时与我联系。当付款完成，我将立即备
货并发货。谢谢！

提示：
请根据您产品自身特点对描述内容进行修改。

已付款订单

Dear
buyer,

Your
payment
for
item XXXXXXXXXXXXXX has
been
confirmed.

We
will
ship
your
order
out
within XXX business
days
as
pro
mised.
After
doing
so,
we
will
send
you
an
e-mail
notifying
y
ou
of
the
tracking
number.
If
you
have
any
other
questions,
please
feel
free
to
let
me
know.
Thanks!

Best
Regards

译文：您的订单编号为
XXXXXXXXXXXXXX
的款项已收到，我们将
在承诺的
XXX
天内发货，发货后，我们将通知你货运单号。如果您
有任何问题请随时 联系我。谢谢！



提示：
请填上您的订单号和发货天数。

发货后

Dear
$$buyer,

The
item XXXXXXXXXXXXXX you
ordered
has
already
been
ship
ped
out
and
the
tracking
number
is XXXXXXXXXXXXXX.
The
s
hipping
status
is
as
follows: XXXXXXXXXXXXXX.
You
will
get
it

soon.
Thanks
for
your
support!

Best
Regards

译文：订单号为
XXX
的货物已经发货，发货单号是
XXXX
，运输 方
式是
XXX
，
订单状态是
XXXX
。
您将会很快 收到货物，
感谢您的支持
和理解。

提示：
请填写订单号、发货单号、运输方式和发货日期。

询问是否收到货

Dear
buyer,

According
to
the
status
shown
on
EMS
website,
your
order
h
as
been
received
by
you.
If
you
have
got
the
items,
please
c
onfirm
it
on
.
If
not,
please
let
me
know.
Thank
s
！

Best
Regards

译文：
EMS
网站显示您已收到货物。如果您已收 到货物请到敦煌网
确认，如果有问题请告知我。谢谢！

提示：
可根据您货物的实际情况进行更改。





客户投诉产品质量有问题

Dear
$$buyer,

I
am
very
sorry
to
hear
about
that.
Since
I
did
carefully
chec
k
the
order
and
the
package
to
make
sure
everything
was
in

good
condition
before
shipping
it
out,
I
suppose
that
the
da
mage
might
have
happened
during
the
transportation.
But
I’m

still
very
sorry
for
the
inconvenience
this
has
brought
you.
I

guarantee
that
I
will
give
you
more
discounts
to
make
this
up
next
time
you
buy
from
us.
Thanks
for
your
understandin
g.

Best
Regards

译文：很抱歉听到发给您的货物有残损，我在发货时再三确定了包< br>装没有问题才给您发货的。残损可能发生在运输过程中，但我仍旧
因为带给您的不便深表歉意。当 您下次从我这购买时，我将会给您
更多的折扣。感谢您的谅解。

提示：
请根据投诉的实际情况进行更改。

订单完成

Dear
buyer,

I
am
very
happy
that
you
have
received
the
order.
Thanks
fo
r
your
support.
I
hope
that
you
are
satisfied
with
the
items
a
nd
look
forward
to
doing
more
business
with
you
in
future.

Thanks
！



译文：我很高兴地看到您已收到货，感谢您的支持。希望您满意，
并期待着在将来与您做更多的生意。< br>


提醒买家给自己留评价

Dear
$$buyer,

Thanks
for
your
continuous
support
to
our
store,
and
we
are

striving
to
improve
ourselves
in
terms
of
service,
quality,
sou
rcing,
etc.
It
would
be
highly
appreciated
if
you
could
leave
us
a
positive
feedback,
which
will
be
a
great
encouragement
for
us.
If
there's
anything
I
can
help
with,
don't
hesitate
to
t
ell
me.

Best
Regards

译文：感谢您继续支持我们，我们正在改善我们 的服务，质量，采
购等。如果您可以给我们一个积极的反馈，我们会非常感激，因为
这对我们来 说是一个很大的鼓励。如果有什么我可以帮助，不要犹
豫请告诉我。

货物断货

Dear
$$buyer,

We
are
very
sorry
that
item
you
ordered
is
out
of
stock
at
t
he
moment.
I
will
contact
the
factory
to
see
when
it
will
be
available
again.
I
would
like
to
recommend
some
other
items

of
similar
styles.
Hope
you
like
them
too.
You
can
click
on
t


he
following
link
to
check
them
out XXXXXXX?
If
there’s
anyt
hing
I
can
help
with,
please
feel
free
to
contact
us.
Thanks
！

Best
Regards

译文：真是对不起，您订购的产品目前缺货，我会与工厂联系什么< br>时候能补上，并将随时告知你。以下链接提供的产品也很不错
XXX
XXXXXXXXX X
，您可以看看。有什么我可以帮忙的，请随时与我们
联系。谢谢！

提示：
请在横线处添加同类产品的链接。

折扣

Dear
$$buyer,

Thanks
for
your
message.
Well,
if
you
buy
both
of
the XXXX i
tems,
we
can
offer
you
a XXX %
discount.
Once
we
confirm
your
payment,
we
will
ship
out
the
items
for
you
in
time.
Please
feel
free
to
contact
us
if
you
have
any
further
questio
ns.

Thanks
&
Best
regards!

译文：感谢您给我信息。目前我们正在进行促销，如果你购买了
X
XXX
个产品，我们可以为您提供
XX
%
的折扣。一旦我们确认您的
付款 ，我们将及时发货。如果您有任何进一步的问题，请随时与我
们联系。谢谢！

提示：
请添写希望买家购买的件数和您所能提供的折扣。

买家议价

Dear
buyer,