-
乘务英语会话
100
句
1
．
Good morning. Welcome aboard!
早上好，欢迎登机！
2
．
Excuse me. May I see your boarding pass?
对不起，能看一下您的登机牌吗？
3
．
What’s your seat number?
您的座位号是多少？
4
．
I’m afraid you are in the wrong seat.
恐怕您坐错了座位。
5
．
May I help you with your bag?
我能帮您提行李吗？
6
．
Please carry your bag and follow me.
请提着行李跟我来。
7
．
I’m afraid you’ll have to stow your bag under the seat in front of you.
恐怕您要将行李放您前排的座椅下面。
8
．
You may adjust your seat back by pressing the button on the arm of your seat.
您可以通过座椅扶手的按钮来调节座椅靠背。
9
．
If there’s anything we can do for you, just
press the call button.
如有任何需要，请按呼唤铃。
10
．
Y
our hot towel/wet towel, madam/sir.
请您用热毛巾
/
湿纸巾，女士
/
先生。
11
．
T
here are toilets in the front and rear of the cabin.
客舱的前面和后面都有洗手间。
12
．
L
avatory is not allowed to use during take-off.
飞机起飞期间，洗手间禁止使用。
13
．
-
Do you speak English?
-Yes, I speak a little English.
-
您说英语吗？
-
是的，说一点点。
14
．
-
How long does our flight take?
-Our flight takes three hours.
-
我们要飞多久？
-
我们的空中飞行时间为
3
小时。
15
．
-
At what altitude are we flying?
-We are flying at an altitude of 9000 meters.
-
飞机现在的飞行高度是多少？
-
我们的飞行高度为
9000
米。
16
．
-
What is the speed of our plane?
-
It’s 950 kilometers
per hour.
-
我们飞行的速度是多少？
-
我们的飞行速度为每小时
950
公里。
17
．
S
hall I bring you a blanket?
我给您拿床毯子好吗？
18
．
-
Where are we now/Which place is it?
-We are flying over the Yangtze River.
1
乘务英语会话
100
句
-
我们现在在哪里？
/
这是什么地方？
-
我们正在飞越长江。
19
．
W
e’ll soon be serving drinks/dinner. Ple
ase put down the tray table in front of you.
我们很快就要供应饮料
/
正餐。请将您前面的小桌板放下来。
20
．
W
hat would you like, sir?
先生，您想要点什么？
21
．
W
ould you like some ice in your drink?
您想在饮料里加点冰块吗
?
22
．
Sorry, but we are out of orange juice.
对不起，橙汁已经没有了。
23
-
Why aren’t we taking off yet?
-We are waiting for the aircraft ahead of us to take off.
-
为什么我们还没有起飞？
-
我们要等前面的飞机起飞以后才行。
24
．
I’m sorry for keeping you waiting so long.
对不起，让您久等了。
25
．
I’m sorry. I didn’t get that. Could you repeat it?
对不起，我没有完全听懂。您能重复一遍吗？
26
．
May I clear off your table now?
我可以清理小桌板了吗？
27
．
-How far is the city from the airport?
-The city is 26 kilometers from the airport.
-
这个城市离机场有多远？
-
该城市距离机场
26
公里。
28
．
According to the latest weather report, the outside temperature is 20 degrees centigrade.
根据最新的天气消息，外面温度为摄氏
20
度。
29
．
Please remain seated until the plane has come to a complete stop.
在飞机完全停稳前，请不要离开您的座位。
30
．
Now we’d like you to accept the little gift as a souvenir. We hope you’ll like it.
现在请您接受这小小的纪念品。希望您会喜欢。
31
．
Could you give us some advice on improving in-flight service?
您能就提高机上服务质量给我们提些建议吗？
32
．
We thank you for flying with us and we hope to have the pleasure of being with you again.
感谢您乘坐我们的航班，希望能有幸再次和您见面。
33
．
Excuse me, sir. Could you please step aside and allow the other passengers to go through?
对不起，先生。您能往边上站一点让其他旅客过去吗？
34
．
Could you please take the seat according to your seat number?
您能按座位号入座吗？
35
．
Would you mind me putting your baggage somewhere else?
您不介意我帮您把行李放到别的地方吧？
36
．
Your bag is too heavy. It might fall down in case of turbulence and hurt somebody.
您的行李太重，万一飞机颠簸掉下来，会砸伤人的。
37
．
Sorry, sir. This is a short flight. We only serve snacks.
对不起，先生。这是短途航线，我们只供应点心。
2
乘务英语会话
100
句
38
．
To be safe, you should bring your seat backs to an upright position and keep your seat belts
fastened during take-off and landing.
为了安全起见，在飞机起飞和着陆时，您应将座椅靠背调直，系好安全带。
39
．
Excuse
me,
madam.
Would
you
please
hold
your
baby
outside
the
seat
belt?
That
will
be
more comfortable for the baby.
对不起，女士。请将您的小孩放在安全带的外面好吗？那样小孩会感到舒服些。
40
．
We have mineral water, orange juice, Coke, Sprite and coffee. Which do you prefer?
我们有矿泉水、橙汁、可乐、雪碧和咖啡。您想要哪一种？
41
．
Sorry, sir. I’m afraid we don’t have
it on board. Would you like something else?
对不起，先生。飞机上没有配备，您想来点别的吗？
42
．
-
What’s this?
-
It’s beef, sir. Would you like some?
-
这是什么？
-
这是牛肉，您来一点吗？
43
．
You should be seated in the assigned seat, in order to ensure proper weight and balance for
the aircraft when it takes off.
为了飞机起飞时的配载平衡，您应坐在指定的位置。
]
44
．
I’m sorry, sir. We have double booked. Would you mind taking another seat?
对不起，这个座位我们开了重号，您不介意坐其他座位吧？
45
．
-My wife and I got separate seats but we want to sit together.
-Would
you
please
take
the
seat
assigned
to
you
for
the
time
be
ing?
I’ll
try
to
let
you
sit
together. I’ll ask if that passenger mind moving to another seat.
-
我和我妻子的座位是分开的，但我们想坐在一起。
-
请暂时按座 位号坐好吗？我会尽量让你们坐在一起的。我去问问那位旅客是否愿意换
座位。
46
．
According to the regulation of CAAC, the departure time on your ticket refers to the time for
closing cabin door, but not for taking off. There is about 15 minutes between them.
根据民航总局的规定，在您机票上的离港时间是指关机舱门的时间，而不是起飞时间，
两者之间大约相隔
15
分钟。
47
．
We
apologize
for
the
delay
in
departure.
If
we
have
any
further
information,
we’ll
let
you
know.
我们对推迟起飞深表歉意。如果有进一步的消息，我们会立即通知您的。
48
．
We are waiting for a few passengers to complete boarding formalities.
我们正在等待几位乘客办理登机手续。
49
．
Owing to the heavy air traffic, we’ll wait until a take
-off clearance is given.
由于空中航路拥挤，我们要等待通行许可才能起飞。
50
．
We have just been informed that this flight has been cancelled due to mechanical problem.
我们刚接到通知，由于机械故障本次航班已经取消。
51
．
I’m sorry to tell you that the flight has been delayed due to
mechanical trouble/ bad weather
condition/ poor visibility/torrential rain
.
很抱歉，我要告诉您，本次航班由于
机械故障
/
天气恶 劣
/
能见度低
/
大暴雨
延误了。
52
．
-I
haven’t got any
drink yet.
-
Sorry,
madam.
You
were
sleeping
while
we
served.
I
didn’t
want
to
interrupt
you.
What
would you like to drink?
3
乘务英语会话
100
句
-
我还没有饮料呢。
-
对不起，女士。我们送饮料的时候您正在睡觉，我不想打扰您。您想喝点什么？
53
．
-
I’ve asked three times for a cup of tea. How much longer do I have to wait?
-
Oh, I’m
very sorry. I don’t know how this happened. I’ll get you one right away.
-
我要一杯茶都问了三次了，我还要等多久？
-
哦，实在对不起，我不知道怎么会发生这样的事！我马上给您去拿。
54
．
I’m afraid I don’t understand English too well. Could you please speak more slowly?
对不起，恐怕我的英文不太好，您能否说慢一点？
55
．
-I want chicken rice, but not noodles
．
-
I’m very sorry for the mistake. I’ll change it for you at once. Please wait a moment.
-
我想要鸡肉米饭，不是面条。
-
真是抱歉，我弄错了。我马上给您换一份，请稍候。
56
．
I’m glad you like them. Would you like to have some more?
您能喜欢我非常高兴。再来点吗？
57
．
Would you mind me taking these away?
您介意我把这些东西拿走吗？
58
．
-I would like to see the cockpit.
-
I’m sorry. It is not permitted while we are aloft. You may see it after we land.
-
我想去看一下驾驶舱。
-
对不起。飞机飞行过程中不允许进去，您可以在我们着陆后再看。
59
．
-Sit here and chat with me.
-
I’d like to, but I have a few more things to do. I’ll
return when I am free.
-
坐下来和我说说话。
-
我很乐意，可是我还有点事情没做完。等我空下来，我再回来和您说话。
60
．
Would you be kind enough to refrain from smoking?
Y
ou’re not allowed to smoke on this
flight / in non-smoking area.
请不要吸烟好吗？本次航班全程禁烟
/
禁烟区内不能吸烟。
61
．
Excuse
me,
sir.
May
I
remind
you
that
passengers
are
not
allowed
to
remove
emergency
equipment by themselves.
Please put back the life vest.
对不起，先生。我提醒您，旅客们不允许私自移动紧急设备。请将救生衣放回原处。
62
．
You feel pains in your ear because of a change in air pressure. You can relieve earache by
chewing gum or candy.
您感到耳朵痛是由于气压改变的缘故。嚼块口香糖或糖果就会好些。
63
．
We are encountering some turbulence. Please return to your seats and fasten your seat belts.
我们遇到颠簸，请回到您的座位坐好，系好安全带。
64
．
We are going to arrive at Chongqing Jiangbei Airport 15 minutes behind schedule because of
strong headwinds.
因遇上强烈顶风，我们到达重庆江北机场将晚点十五分钟。
65
．
-This food is completely cold!
-
I’m terribly sorry. I guess
it must be on the counter for too long. Please let me take it back.
I’ll bring you a fresh entree.
-
这些食物是冷的！
-
实在对不起。我想这一定是在台子上放得太 久了。请让我把它拿走，我再给您拿过一
份新的。
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