2021年1月23日发(作者：西兰卡普)
【电话

Telephone
】

说明自己的身分

This is Ken.


我是
Ken


Ken speaking. / This is Ken speaking.

我是
Ken
This is Peter Jackson calling.
我是
Peter Jackson

询问来电者的身分

Excuse me, who is this?

不好意思，请问您是哪一位



May I ask who is calling, please?

请问您是哪一位？




我要找
……

Can I have extension 321?


可以帮我转接分机
321
吗？



Could I speak to...?


我可以跟～讲话吗？



I would like to speak to Mr. Wang.

我想找王先生



Is Jack in the office?


Jack
在吗？



Is Mary there?


Mary
在吗？



Would you connect me to General Affairs Department?


可以帮我转接总务
部吗？




帮忙转接

I'll put you through.

我帮您转接



I’ll connect you.


我帮您转接



I’ll transfer your call to the General Affairs Department.


我帮您把电话转到总
务部



I’ll connect you to extension 231.


我帮您转接分机
231


Can you hold on a moment? Can you hold the line?

请稍候，不要挂断



Just a moment.
或
Just a minute.

请等一下



I’ll get her.


我去叫她




I’ll put her on.


我现在就请她过来接电话




当对方要找的人不在时如何答复

I'm afraid he is not available at the moment.

恐怕他目前无法接听电话。



Mr. Jackson isn't in.

不在




Mr Jackson is out at the moment.

目前外出



She is not here right now.

她目前人不在这



H
e’ll be back soon.


他很快就会回来



He’ll be back in an hour.


他应该一个小时之内会回来



She’s in a meeting now.


她正在开会


*in a meeting:
会议中

He has a guest now.

他现在有客人



He’s off today.


他今天休假













The line is busy.

电话正在通话中



I can’t get through to him.


我无法接通他