2021年1月23日发(作者：higgs)
《组织行为学》教学大纲

Syllabus of Organizational Behavior


课程编号：

150052B
Course code: 150052B
课程类型：专业选修课

Course type: Discipline Elective Course

总

学

时：
32


讲课学时：

32


实验（上机）学时：
0
Instruction time: 32

Lecture:32


Experiment and exercises
：
0
学


分：
2
Grade credits: 2
适用对象：金融学（金融经济）

Audience: Finance
（
Finance and Economics Experimental Class
）

先修课程：无



Prerequisite: N/A
一、

课程的教学目标

Course Objectives

《组织行为学》
课程主要讲授个体、
群体、
结构及这些因素对组织内部行为
的影响。
教学目标是让学生系统地掌握 组织中个体行为与心理、
群体行为和属性、
组织系统特征的基本概念和理论。
结合经典 案例和企业实践，
提高学生分析和解
决人与工作、组织、环境要素间的匹配，激励，和组织变革 等问题的能力。为今
后学习其他管理专业课程奠定基础。
培养学生全方位描述、
分析、
解释组织实际
问题的能力，并在一定程度上指导自己的行为。

Organization behavior mainly introduces individuals, groups, organization
structure and their influences on organization behavior at multiple levels. The target
of this course is to help students master the basic concepts and theories of individual
behavior, psychology, the behavior and the nature of groups, and characteristics of
organization systems. The course will integrate typical cases and corporate practices,
improve students’ capabilities of analyzing and solving the problems in matching
individuals, work, organization, and environment. The course will set up the bases for
students’ future studies of management principles. It cultivates students’ capabilities
of describing, analyzing, and explaining practical problems in organizations and
conducts their actions.

二、教学基本要求

Teaching Plans and Requirements

本课程注重教 学内容的基础性，
全面介绍个体层面、
群体层面、
和组织层面
中人的心理和行 为对行为有效性的影响，
并阐述组织行为学在人力资源管理和企
业管理实践方面的运用，
就组织行为学科前沿问题和最新理论研究进行介绍。
主
要教学内容包括个体行为基础、
个体性格和价值观、
组织及组织设计、
组织文化、
组织变革、领导模式、激励理论、 沟通与冲突管理等。

This course emphasizes the basic role of organization behavior. It systematically
introduces the effect of the psychology and behavior of individuals at individual level,
group level, and organization level on organization outputs. It introduces the
application of organization behavior to HR management and Corporate Management
fields. The frontier research topics in organization behavior will also be introduced in
the courses. The main contents of the course are individual behavior, personality and
value, organization and organization design, organization culture, organization
changes, leadership, motivation theories, communication and organization conflicts.

案例分析是商科学习的重要手段，
能够将课本知识灵活应用到真是的商业环
境中。
组织行为学要求学生在学习后，
能够 分析现实商业环境下的组织个体与团
队的行为。
学生掌握案例分析方法对未来学习和实践具有重 要意义。
案例分析的
另一个重要特征是互动性。
本课讨论的所有案例都要求学生能够参 与其中，
完成
小组讨论。

Case Study has been widely adopted in Business education. It provides learners
with a “real” context to utilize what they have learned from the “textbook”.
Organizational behavior requires students to interpret and manage the behaviors of
both individuals and teams under real business world. This study tool is of great
importance for your further study and practices. Another critical characteristic of case
study is to
interact
.
All the cases to be discussed on the class should be well prepared
ahead based on your group discussions.

课程的考核如下：

考核方式

期中考试

小组作业
1

小组作业
2

期末考试

考勤

合计

Assessment:

Items

Midterm

Group project 1

Group project 2

Final

Attendance

Total

百分比

20%

5%

10%

60%

5%

100%

%

20%

5%

10%

60%

5%

100%

三、
各教学环节学时分配（黑体，小四号字）

Teaching plan of each lecture

以表格方式表现各章节的学时分配，表格如下：


教学课时分配

序
号

1

2

3

4

5

6

章节内容

组织行为简介

Chapter 1 What is Organizational Behavior

组织中的多元化

Chapter 2 Diversity in Organizations

案例分析

Case study: Intel in China

态度与工作满意度

Chapter 3 Attitudes and Job Satisfaction

情绪与心情

Chapter 4 Emotions and Moods

性格与价值观

Chapter 5 Personality and Values

讲
课

2

2


2

2

2

实
验



2




其
他







合
计

2

2

2

2

2

2

7

8

9

6

7

8

9

10

11

合
计



案例分析

Case study: JetBlue Airways

认知与个体决策

Chapter 6 Perception and Individual Decision

动机与动机理论应用

Chapter 7 Motivation Concepts and Application

小组作业
1

Group Presentation
:
Managing: Conflict in a
Diverse Workplace

团队行为的基础

Chapter 8 Foundations of Group Behavior

工作团队

Chapter 9 Work Team

沟通

Chapter 10 Communication

领导力

Chapter 11 Leadership

小组作业
2

Group Presentation:

Motorola Corporation: The
View from the CEO Office



2

4


2



2





2

2

4

2

2

2

2

2






2






2

2

2

2

2

24

8


32

四、教学内容

第一章


简介

Part 1 Introduction
第一节

组织行为简介

1.

社交能力的重要性

2.

管理者职责

3.

组织行为

4.

直觉与系统学习

5.

组织行为研究没有绝对的答案

6.

组织行为学的机遇与挑战

教学重点、难点：
组织行为学研究内容、管理者职责

课程考核
：无

复习与思考题
：
Case incident 1&2
与课后讨论题

Chapter 1 What is Organizational Behavior


1. The importance of interpersonal skills
2. What managers do?
3. Enter organizational behavior
4. Complementing intuition with systematic study
5. There are few absolutes in OB
6. Challenges and opportunities for OB
Key and difficulties points
: organizational behavior, managers’ responsibilities

Evaluation requirements
: N/A
Review and practice
: Case incident 1&2 and Questions for Review
第二章

个体

Part 2 Individual
第二节

组织中的多元化

1.

多元化

2.

个体地理特征

3.

能力

4.

多元化的管理

5.

管理者启示

教学重点、难点：
工作场所员工的多元化特征、智商与情商能力、能力欠缺、
组织中的 多元化

课程考核
：了解组织多元化，理解员工的多种能力，保持多元化

复习与思考题
：案例分析《英特尔在中国》、
Case incident 1&2
与课后讨论题

Chapter 2 Diversity in Organizations
1. Diversity
2. Biographical characteristics

3. Ability
4. Implementing diversity management strategies

5. Summary and implications for managers

Key and difficulties points
: diversity of demographic characteristics of workplace,
IQ, disabilities, and diversity in groups
Evaluation requirements
: to know diversity of group; Understand multiple abilities
of employees; Master the ways to maintaining diversity

Review and practice
: Case study: “Intel in China”, Case incident 1&2 and Questions
for Review
第三节

态度与工作满意度

1.

态度：
态度的构成、行为与态度的关系、工作态度

2.

工作满意度：
满意度的测量、工作满意的原因、工作满意程度对员工的影响

3.

管理者启示

教学重点、难点：
态度的构成、行为与态度的关系、工作态度满意度的测量

课程考核
：了解态度构成和工作态度，理解行为与态度之间的关系、工作态度，
掌握工作满意度 的测量与工作满意度的影响

复习与思考题
：
Case incident 1&2
与课后讨论题

Chapter 3 Attitudes and Job Satisfaction
1.

Attitudes: the main components of attitudes, behavior and attitudes, job attitudes
2.

Job
satisfaction:
measuring
job
satisfaction,
the
causes
of
job
satisfaction,
the
impact of satisfied and dissatisfied employees on the workplace
3.

Summary and implications for managers

Key and difficulties points
: the main components of attitudes, behavior and attitudes,
and measuring job satisfaction,
Evaluation requirements
: to know the main components of attitudes; Understand the
relationship between behavior and attitudes and job attitudes; Master the ways to
measuring job satisfaction and influence of job satisfaction on employees
Review and practices:
Case Incident 1&2, and questions for review

第四节

情绪与心情

1.

情绪与心情
:
基本的情绪与情绪，情绪的作用，情绪与心情的来源

2.

情绪化的劳动力

3.

有效的事件理论

4.

情商

5.

OB
应用的情绪与心情

6.

管理者其实

教学重点、难点：
情绪与心情、情商、
OB
应用的情绪与心情
课程考核
：了解情绪是劳动者持有的特征、有效事件理论，理解情绪与心情的
作用来源于种 类，掌握情商的测量，运用
OB
领域的情绪与心情。

复习与思考题
：
Case incident 1&2
与课后讨论题

Chapter 4 Emotions and Moods

are
emotions
and
moods:
the
basic
emotions
and
mood,
the
function
of
emotions, sources of emotions and moods
2. Emotional labor

3. Affective events theory
4. Emotional intelligence
5. OB applications of emotions and moods
6. Summary and implications for managers
Key and difficulties points
: What are emotions and moods, emotional intelligence,
and OB applications of emotions and moods
Evaluation
requirements
:
to
know
the
basic
emotions
and
mood,
affective
events
theory;
Understand
the
function
of
emotions;
Master
the
ways
to
measure
EQ;
Use
OB applications of emotions and moods
Review and practices:
Case Incident 1&2, and questions for review

第五节

性格与价值观

1.

性格：几种性格测量