2021年1月23日发(作者：clarify)
Chapter 5
–
Basic Organization Designs
Chapter Five: Basic Organization Designs


Multiple Choice Questions

1.

Determining where decisions are made in the organization's hierarchy

a.
defines spatial differentiation.

b.
refers to work specialization.

c.
defines the degree of centralization.

d.
refers to the process of organization design.
2.




3.




4.




5.




6.




7.




8.




The idea that jobs should be broken down into the simplest of steps, with one
step generally assigned to each individual refers to
a.
span of control.
b.
work specialization.
c.
chain of command.
d.
line authority.

The
MAIN
problem
to
be
expected
when
unity
of
command
principle
is
ignored is that
a.
employees
have
potential
trouble
coping
with
conflicting
Priorities
and
demands.
b.
supervisors cannot keep abreast of what all their subordinates are doing.
c.
decision making is slow.
d.
there is not enough flexibility.

Authority is to a Specific position as ____________ is to an individual.
a.
decision making
b.
responsibility
c.
span of control
d.
power

Which of the following statements is LEAST accurate regarding power?
a.
Functional departments are wedges in the core.
b.
The closer one is to the outer edge of the core, the more Power one has.
c.
The
organization's
hierarchy
is
directly
represented
at
the
edge
of
the
core.
d.
The
closer
one
is
to
the
power
core,
the
more
influence
one
has
on
decisions.

The rights inherent in one's job constitute _____________ while the capacity
to influence decisions is _______________.
a.
power; authority
b.
power; responsibility
c.
authority; responsibility
d.
authority; power

Concerning the span of control, early management writers believed that
a.
stronger managers should have a larger span of control.
b.
top managers should have a larger span of control.
c.
lower- level managers should have a larger span of control.
d.
new managers should have a larger span of control.

A
_____
span
of
control
is
associated
with
many
levels
of
management,
which gives rise to a _____ organizational structure.
a.
wide; tall
b.
wide; flat
c.
narrow; tall
1


Part III
–
Organizing


9.


d.
narrow; flat

_________ involves the delegation of decision-making and authority to lower
levels in the organization.
a.
Decentralization
b.
Departmentalization
c.
Specialization
d.
Centralization
10.

In
a
consulting
firm,
the
consultants
have
_____
authority
since
their
work
directly contributes to the bottom line, whereas consultants in a manufacturing
firm have _____ authority because they are used in an advisory capacity.

a.
planning; line

b.
organizing; staff

c.
line; staff

d.
controlling; line
11.

Which
of the following
is
NOT
likely
to result from
increasing
the
number of
levels and layers of management in an organization?

a.
Overhead costs increase.

b.
Decision making can be slowed greatly.

c.
Direct contact with the client or customer may be lost.

d.
The organization gains additional competitive advantage.
12.




13.




14.




15.




16.




The
number
of
persons
reporting
directly
to
a
single
manager
is
an
organizational issue relating to __________.
a.
functional authority
b.
centralization
c.
line and staff relationships
d.
span of control
The
wider
the
span
of
control,
the
more
the
organization
will
tend
to
__________.
a.
have many levels of management
b.
be more costly than organizations with narrower spans of control
c.
have flat structures
d.
have tall structures
Which of the elements of structure includes making efficient use of workers'
diverse skills?
a.
work specialization
b.
authority
c.
chain of command
d.
departmentalization
Terri must constantly report to the department chair as well as her immediate
supervisor. Which of the following is being violated?
a.
work specialization
b.
unity of command
c.
span of control
d.
departmentalization
Which
of
the
following
is
not
a
contingency
variable
that
determines
the
appropriate span of control for managers?
a.
employee training
b.
task complexity
c.
management style preferences
d.
expenses
2