-
酒水
你喜欢喝什么酒
What would you like to drink,
May i fill your glass again
?
要再给你加点酒吗
Drink more.
多喝点。
Here's to our friendship and to your health, Cheers!
为我们的友谊和您的健康,干杯!
To the success of your
长春
trip!
为你长春之行成功干杯!
上菜
Help yourself.
自己来!请自便!
Have some more.
Have more.
Have a little more.
Eat more.
多吃点。
Would you like a little bit more
你想再来点吗
Ah, here come the egg rolls.
Ah
,上春卷儿了。
Try some of the cold dishes.
吃点凉菜吧。
Another course is coming up.
另一道菜上来了。
Just help yourself to whatever you'd like.
请随便挑你喜欢的吃。
Since you don't help yourself, i'll help you with some fish balls.
既然你自己不下筷,我只好来帮你搛点鱼丸。
It tastes best when taken piping hot.
趁热吃好吃。
Have some more, please.
请再来点儿。
May i help you get some pieces of sweet and sour fish
?
我给你夹点糖醋鱼吧。
接待宾客常用基本英语对话句型
1.
四种基本句型
正式的英语,疑问句只有下列四种句型:
May I ~
我可以
~
吗
Could you ~
您可以
~
吗
Would you ~
您愿意
~
吗
Shall I ~
我可以
~
吗
这四种句型被广泛地应用在业务应对上。用法如下:
(1)
、
自己想做某些事情时,用
May I ~
想问不知道该不该问的问题时,用
May I know
?
May I have your name, please
请问贵姓
May I have your check out time, please
?
请问您什么时候结帐退宿
May I see your passport, please
我可以看一下您的护照吗
(
2
)、
有求于客人时,用
Could you ~
?
Could you fill out the form, please
请填写这张表格好吗
Could you write that down, please
请写下来好吗
Could you hold the line, please
请不要挂断电话好吗
以上这类情况如果用
Would you ~
来问,就变成上级对下级说话的口气,带有质问对方的
意思,不适合酒店服务人员使用, 所以应特别留意。
(
3
)
询问客人的喜好或意愿时,用
Would you ~
?
Would you like tea or coffee
您要茶还是咖啡
Would you like to take a taxi
您需要出租车吗
Would you mind ~ ing
您介意
~
吗
下列为“疑问词
+ Would you ~ ”的句型,只能用于询问客人的希望。
When would you like to visit the Jade Buddha Temple
?
您什么时候参观玉佛寺
Where would you like to have lunch
您想去哪里吃午餐
What time would you like to eat
您想要什么时候用餐
Who would you like to contact
您想和谁联系
Why would you like to visit Hong Kong
您为什么想去香港
Which kind of room would you prefer
您喜欢哪一种房型
Which museum would you like to visit
您想去参观哪一间博物馆
How would you like to settle your bill
您想用什么方式付帐
How long would you like to stay
您住多久
How many tickets would you like to buy
您要买几张票
(
4
)
提供建议或服务给客人时,用
Shall I ~
与
Would you like me to do ~
的意思
相同。
Shall I draw the curtains
需要我把窗帘拉上吗
Shall I call a bellman
需要我叫服务生来吗
Shall I draw you a map
需要我画张地图给您吗
Shall I make the reservation for you
需要我替您订房间吗
2.
打招呼
向宾客问候时,
必须始终面带微笑用眼睛 看着对方。
不要说
Hello
或
Hi
应该按照时间来说
:< br>
Good morning, sir.
早上好,先生。
Good afternoon, ma’am. 下午好,女士。
之后可根据情况加入适当的问句,例如:
Good morning, sir. Welcome to our hotel / *** hotel.
早上好,先生。欢迎光临本酒店
/ ***
大酒店。
Good evening, ma’am. May I help you
晚上好,女士。需要我效劳吗
如果知道客人姓氏,尽量使用客人姓氏。
?
3.
回答
在与客人对话的过程中,
有时必须就对方要求的事项作简要 而具体的说明,
有时须随声附和
表示认同,或确认客人所说的话,已表示慎重。仔细听,听清楚 ,在依状况作正确的回答尤
为重要。
(
1
)
一般的回答:
I see, sir.
我了解,先生。
Certainly
当然好的。
(
2
)
要客人等待时:
Just a moment, please.
请稍等。
Sorry to kept your waiting, sir.
对不起让您久等了,先生。
Could you wait a little longer, please
请稍等一会可以吗
(
3
)
拒绝客人要求时
:
在无法满足宾客的要求,
而需要拒绝的时候,
不可以直接说:
No,
而应该用下面的说法,并
在其后加上理由说明。
Sorry, sir. I’m afraid we don’t have it.
对不起,先生。我恐怕我们没有。
(
4
)
道歉的时候:
说话时注视宾客的眼睛是 非常重要的礼节。
此外,
措辞中应该避免连续使用含有“对不起”
之类的语气。
如果是自己的过失,
用
I
am
…,
如果是因为饭店的错误而道歉,
则用
We
are
…。
I’m very sorry for the delay. 很抱歉耽误您的时间。
I’m so sorry for the inconvenience. 很抱歉给您带来不便。
I’m sorry for the mistake. 很抱歉是我弄错了。
I would like to apologize for … 。
我要为…道歉。
(上级负责人使用的措辞)
(
5
)
宾客说
Thank you
时的回答
:
You are welcome.
不客气。
It’s my pleasure. 我的荣幸。
(
6
)
给客人东西的时候说:
Here is your room key.
这是您的房间钥匙。
Here you are.
您要的东西在这里。
Here it is.
这就是。
(
7
)
送客人离开的时候
:
Have a nice day.
祝您今天愉快。
Have a nice trip.
祝您旅途愉快。
Have a good night.
晚安。
Please enjoy your stay.
祝您住店愉快。
We hope you have enjoyed your stay.
希望您住得还满意。
We hope to see you again soon.
欢迎你再度光临。
Thank you for your staying with us.
谢谢光临。
(
8
)听不懂客人的意思时:
客人有所要求或疑问时,
应该尽量帮忙或加以解释说明,
又听不懂的时候,
不可一味的装懂,
应该马上再问一次,
或是请客人稍等,然后找来上级或同事予以解决 。
另外,不习惯客人的
英语,可能是因为不了解其中的意思,应该把握话中关键字,如此必然有 助于理解语意。
Pardon me
请原谅,再说一次
I bag your pardon
原谅我,请再说一次。
Could you repeat that, please
请再重复一次好吗
I’m afraid I don’t understand. 我恐怕没听明白。
Could you speak slowly, please
请说慢一点好吗
Excuse me, sir. Do you mean … 对不起,先生。您的意思是
…
饮品词汇中英文对照表
drink
饮料
mineral water
矿泉水
orangeade, orange squash
桔子水
lemonade
柠檬水
beer
啤酒
white wine
白葡萄酒
red wine
红葡萄酒
claret
波尔多红葡萄
cocktail
鸡尾酒
liqueur
白酒
,
烧酒
shaohsing wine
绍兴酒
yellow wine
黄酒
Kaoliang spirit
高粱酒
Wu Chia Pee
五加皮
vodka
伏特加
whisky
威士忌
brandy
白兰地
cognac
法国白兰地
gin
琴酒
gin flzz
杜松子酒
martini
马提尼酒
中国菜名中英文对照
头盘餐前小品
Appetizers
2.
锅贴
Pot Sticker
3.
辣汁脆炸鸡腿
Fried Chicken Legs (Spicy Hot)
5.
酥炸大虾
Fried Prawns
12.
脆皮春卷
Spring Rolls
汤羹类
Soup
7.
酸辣汤
Hot & Sour Soup
13.
西葫牛肉羹
West Lake Beef Soup
16.
四宝豆腐羹
Steam Tofu Soup
海鲜鱼类
Seafood (Fish)
1.
清蒸游水石斑
Steam Live Rock Cod
2.
清蒸蒜茸带子
Steamd Scallop w/ Garlic Sauce
3.
豉汁煎焗塘虱
Catfish w/ Black Bean Sauce
4.
清蒸龙利
Flounder
5.
清蒸海鲈
Fomfret
6.
蒸金钱片塘虱
Steam Catfish
7.
辣汁串烧鱼
B & Q Fish Stick w/ Hot Sauce
8.
西兰炒雪鱼球
Pan Fried Snow Fish w/ Green
9.
菜远石斑球
Tender Green Rock Cod
10.
豉汁石斑球
Steam Rock Cod w/ Black Bean Sauce
11.
油泡石斑球
Crystal Rock Cod
12.
川味石斑球
Szechuan Rock Cod
13.
骨香石斑球
Fried Rock Cod Bone
14.
咕噜石斑球
Sweet & Sour Rock Cod
15.
鱼腐扒菜胆
Yu Fu w/ Vegetable
鸡鸭鸽
Poultry
1.
脆皮炸子鸡
(
半
)Fried Chicken (Half)
2.
红烧石岐项鸽
Roast Pigeon
3.
豉油皇乳鸽
Pigeon w/ Soy Sauce
4.
姜葱油淋鸡
(
半
)Green Onion Chicken (Half)
5.
北京片皮鸭
Peking Duck
6.
酸甜明炉烧鸭
(
半
)Roast Duck (Half)
7.
柠檬鸡球
Lemon Chicken
8.
西芹腰果鸡球
Vegetable Cashew Chicken
9.
咖喱鸡
Curry Chicken
10.
豉汁炒鸡球
Chicken w/ Black Bean Sauce
11.
四川炒鸡球
Szechuan Chicken
12.
菜远鸡球
Chicken w/ Tender Green
13.
宫保鸡球
Kung Pao Chicken
14.
豉汁黄毛鸡
(
半
)Chicken w/ Soy Sauce
15.
咕噜鸡
Sweet & Sour Chicken
16.
八珍发菜扒鸭
(
半
)Combination Duck (Half)
17.
子罗炒鸡片
Ginger & Pineapple Chicken
18.
游龙戏凤
Chicken, Shrimp, Squid w/ Mixed Vegetable
19.
龙凤琵琶豆腐
Egg, Chicken, Shrimp, Steam Tofu
猪牛肉类
Meat
1.
酸甜咕噜肉
Sweet & Sour Pork
2.
菜远炒排骨
Spareribs w/ Tender Green
3.
豉椒排骨
Spareribs w/ Black Bean Sauce
4.
凉瓜炆排骨
Bitty Melon Spareribs
5.
京都骨
Peking Spareribs
6.
椒盐排骨
Pepper Salt Spareribs
7.
豉椒焖排骨
Spareribs w/ Black Bean, Pepper
8.
菜远炒牛肉
Broccoli Beef
9.
凉瓜炒牛肉
Bitty Melon Beef
10.
黑椒牛仔骨
Black Pepper Short Rib
11.
椒盐牛仔骨
Pepper Salt Short Rib
12.
中式牛柳
Chinese Style Beef
13.
四川牛肉
Szechuan Beef
14.
干扁牛柳丝
String Beef
15.
柠檬牛肉
Lemon beef
16.
麻婆豆腐
Mar-Boh Tofu
煲仔类
Clay Pot Style
1.
北菇海参煲
Mushroom Sea Cucumber Duck Feet
2.
诸诸滑鸡煲
Chicken Clay Pot
3.
鸡粒咸鱼茄子煲
Salt Fish Chicken Egg Plant Clay Pot
4.
粉丝虾米杂菜煲
Rice Noodle Vegetables Clay Pot
5.
罗白牛腩煲
Beef Stew w/ Turnip Clay Pot
6.
支竹羊腩煲
Dry Tofu Lamb Clay Pot
7.
火腩生豪煲
Roast Pig Oyster Clay Pot
素菜类
Vegetarian
1.
豪油冬菇
Oyster Sauce Mushroom
2.
什笙上素
Bamboo Vegetable
3.
红烧豆腐
Fried Tofu
4.
炒素丁
Vegetable Roll
5.
罗汉腐皮卷
Vegetable Egg Roll
6.
素咕噜肉
Vegetarian Sweet and Sour
7.
蒸山水豆腐
Steam Tofu
8.
鲜菇扒菜胆
Mushroom Tender Green
9.
炒杂菜
Mixed Green Tender
10.
清炒芥兰
Chinese Green Tender
11.
盐水菜心
Salt Green Tender
12.
干扁四季豆
String Bean Western Style
13.
上汤芥菜胆
Mustard Green Tender
炒粉、面、饭
Rice Plate
1.
龙虾干烧伊面
Lobster Teriyaki Noodle
2.
上汤龙虾捞面
Lobster Noodle
3.
杨州炒饭
Yang Chow Fried Rice
4.
虾仁炒饭
Shrimp Fried Rice
5.
咸鱼鸡粒炒饭
Salted Egg Chicken Fried Rice
6.
蕃茄牛肉炒饭
Tomato w/ Beef Fried Rice
7.
厨师炒饭
House Fried Rice
8.
生菜丝炒牛肉饭
Beef Fried Rice w/ Lettuce
9.
招牌炒面
House Chow Mein
10.
鸡球炒
/
煎面
Chicken Chow Mein
11.
蕃茄牛肉炒面
Tomato Beef Chow Mein
12.
海鲜炒
/
煎面
Seafood Chow Mein
13.
虾子姜葱捞面
Ginger Green Onion Noodle
14.
干烧伊面
Teriyaki Noodle
15.
鸡丝上汤窝面
Chicken Noodle Soup
16.
菜远炒牛河
Vegetable Beef Chow Fun
17.
豉椒排骨炒河
Sparerib w/ Black Bean Chow Fun
18.
星洲炒米粉
Singapore Noodle (Hot Spice)
19.
鸳鸯馒头
Shanghai Buns (12)
20.
上汤水饺
Dumpling Soup
21.
上汤云吞
Won Ton soup
22.
丝苗白饭
Steam Rice
甜品
Dessert
1.
雪哈红莲
Bird Nest Red Bean Soup
2.
椰汁炖雪哈
Coconut Bird Nest
3.
玫瑰红豆沙
Red Bean Soup
4.
椰汁西米露
Coconut Tapioca
5.
百年好合
Red Bean Fresh Lily Bulb
厨师精选
Luncheon Special
1.
酸甜咕噜肉
Sweet & Sour Pork
2.
京都骨
Peking Spareribs
3.
豉椒排骨
Sparerbis w/ Black Bean Sauce
4.
凉瓜排骨
Bitter Melon Spareribs
5.
菜远炒排骨
Spareribs w/ Tender Green
6.
菜远炒牛肉
Beef w/ Tender Green
7.
豉椒炒牛肉
Green Pepper Beef w/ Black Bean Sauce
8.
柠檬牛肉
Lemon Beef
9.
四川牛肉
Szechuan Beef
10.
辣汁炸鸡腿
Fried Chicken Leg w/ Hot Sauce
11.
柠檬鸡球
Lemon Chicken
12.
杂菜鸡球
Chicken w/ Mixed Vegetable
13.
豉椒炒鸡球
Chicken w/ Black Sauce
14.
四川炒鸡球
Szechuan Chicken
15.
咖喱鸡球
Curry Chicken
16.
菜远炒鸡球
Chicken w/ Tender Green
17.
宫保鸡球
Kung Pao Chicken
18.
腰果鸡球
Cashew Chicken
19.
酸甜咕噜鱼
Sweet & Sour Fish
20.
酸甜咕噜虾
Sweet & Sour Shrimp
21.
柠檬炒虾球
Lemon Shrimp
22.
菜远炒虾球
Shrimp w/ Vegetable
23.
四川炒虾球
Szechuan Shrimp
24.
四川炒鲜鱿
Szechuan Squid
25.
豉椒炒鱿
Squid w/ Black Bean Sauce
26.
红烧豆腐
Fried Tofu w/ Tender Green
27.
炒杂菜
Mixed Vegetable
特价小菜
1.
豆腐虾
Tofu & Shrimps
2.
白灼虾
Boiled Prawns
3.
椒盐虾
Spicy Slat Prawns
4.
豉椒虾
Black Bean Sauce Prawns
5.
滑蛋虾
Prawns with Eggs
6.
油泡虾
Crystal Prawns
7.
时菜虾
Vegetable Prawns
8.
四川虾
Szechuan Prawns
9.
茄汁虾
Prawns with Ketchup
10.
豉汁炒蚬
Clams Black Bean Sauce
11.
时菜斑球
Vegetable Rock Cod
12.
豉汁斑球
Black Bean Sauce Rock Cod
13.
椒盐龙利球
Pepper Salt Fried Flounder
14.
香煎鲫鱼
Pan Fried Fish
15.
时菜鲜鱿
Vegetable & Squid
16.
椒盐鲜鱿
Salt and Pepper Squid
17.
豉椒鲜鱿
Black Bean Sauce Squid
18.
酥炸鲜鱿
Deep Fried Squid
19.
四川鸡
Szechuan Chicken
20.
宫保鸡
Kung Pao Chicken
21.
当红炸子鸡
Crispy Fried Chicken
22.
柠檬鸡
Lemon Chicken
23.
腰果鸡
Cashew Nuts Chicken
24.
甜酸鸡
Sweet & Sour Chicken
25.
时菜鸡
Vegetable & Chicken
26.
咖喱鸡
Curry Chicken
27.
豉椒鸡
Black Bean Sauce Chicken
28.
京都上肉排
Peking Spareribs
29.
椒盐肉排
Pepper Salt Fried Spareribs
30.
梅菜扣肉
Preserved Vegetable & Pork
31.
豉汁排骨
Black Bean Sauce Spareribs
32.
时菜排骨
Vegetable & Spareribs
34.
炸菜牛肉
Pickled with Beef
35.
蒙古牛肉
Mongolian Beef
36.
姜葱牛肉
Ginger & Green Onion Beef
37.
豪油牛肉
Oyster Sauce Beef
38.
时菜牛肉
Vegetable & Beef
39.
豆腐牛肉
Tofu and Beef
40.
四川牛肉
Szechuan Beef
41.
柠檬牛肉
Lemon Beef
42.
椒盐牛仔骨
Pepper Salted Fried Beef Ribs
43.
火腩塘虱煲
Roasted Pork & Catfish Clay Pot
44.
东江豆腐煲
Tofu in Clay Pot
45.
海鲜煲
Seafood in Clay Pot
46.
八珍煲
Assorted Meat in Clay Pot
47.
柱侯牛腩煲
Stew Beef Basket
48.
鱼香茄子煲
Eggplant in Clay Pot
49.
虾米粉丝煲
Dried Shrimp & Noodle in Clay Pot
50.
咸鱼鸡豆腐煲
Salted Fish & Chicken Tofu in Clay Pot
51.
蒸山水豆腐
Steamed Tofu
52.
红烧豆腐
Braised Tofu
53.
麻婆豆腐
Bean Sauce Tofu
54.
干烧四季豆
Braised Green Bean
55.
鱼香茄子
Braised Egg plant
56.
蒜茸豆苗
Garlic Pea Greens
57.
豉汁凉瓜
black Bean Sauce & Bitter Melon
58.
上汤芥菜胆
Mustard Green
59.
北菇扒菜胆
Mushroom & Vegetable
60.
清炒时菜
Sautéed Vegetable
61.
蒜茸芥兰
Garlic & Broccoli
62.
豪油芥兰
Oyster Sauce Broccoli
63.
豪油北菇
Oyster Sauce Mushrooms
64.
炒什菜
Sautéed Assorted Vegetable
日式海蜇
Japanese style Jelly Fish
日式八爪鱼
Japanese style Octopus
凉拌青瓜
Marinated cold cucumber
凉拌粉皮
Marinated cold bean pasty
蒜香猪耳仔
Garlic taste pig’s ear
麻辣凤爪
Spicy hot chicken feet
辣子鸡
Stir fry chicken with hot chilli
辣子鸡丁
Stir fry chicken dices with hot chili
水煮牛肉
Poach beef with hot chili
姜葱爆牛肉
Stir fry beef with ginger and shallot
黑椒炒牛肉
Stir fry beef with black pepper
茶树菇蒸牛柳
Steam beef and mushroom
酱爆牛柳
Stir fry beef in bean sauce
剁椒鱼头
Stir fry fish head with chopped hot chili
生炒骨
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酸甜排骨
Sweet and sour spare ribs
回锅肉
Sichuan style stew pork
梅菜蒸肉片
Steam port with preserved vegetable
金华娃娃菜
Stir fry baby cabbage
尖椒牛肉
Stir fry beef with hot chili
芦笋炒牛肉
Stir fry beef and asparagus
西兰花超鱿鱼
Stir fry squid and broccoli
西芹炒腊味
Stir fry preserved ham and celery
韭菜花炒银鱼
Stir fry whitebait with chives
土豆炒肉片
Stir fry pork with potato
煲淋大芥菜
Leaf mustard in soup
三色蒸蛋
Steam eggs
潮式大芥菜肉碎
Chaozhou style mustard leaf and minced pork
豆豉鲮鱼炒时蔬
Stir fry fish and vegetable in black bean sauce
节瓜虾米粉丝煲
Stew dried shrimps, vermicelli and melon in clay pot
凉瓜炒肉片
Stir fry pork with bitter melon
酸豆角炒肉碎
Stir fry minced pork with pickle bean
菜甫煎蛋
Fry egg with vegetable
榨菜肉丝韭黄
Stir fry pork with pickle vegetable and leek
上汤油菜
Boil vegetable in chicken stock
盐水菜芯
Boil vegetable in salty water
广州炒饭
Guangzhou Fry Rice
白玉藏珍
’Treasures hides in white jade
麻婆豆腐
Sichuan style bean curd
凉瓜炒蛋
Fry Eggs with bitten melon
炒油菜
Stir fry vegetable
茄子煲
Stew eggplant clay pot
蒜蓉炒丝瓜
Stir fry gourd with garlic
虎皮尖椒
Tiger Skin fry pepper
辣椒圈炒蛋
Stir fry egg in hot chili
酸辣土豆丝
Chili and sour potato
干炒牛河
Dry fry rice noodles with beef
肉片炒面
Stir fry noodles with pork
斋汤面
Vegetarian noodle soup
豆豉爆辣椒圈
Stir fry hot chili with bean sauce
老火例汤
Soup of the day
豆腐鱼头汤
Fish head and bean curd soup
番茄豆腐汤
Tomato and bean curd soup
紫菜蛋花汤
Laver and egg soup
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本文更新与2021-01-24 01:04,由作者提供,不代表本网站立场,转载请注明出处:https://www.bjmy2z.cn/gaokao/558197.html