multiplexer酒店服务英语(迎新)

H-:

Go

down

the

hill

and

turn

right.

At

the

traffic

走下这座小 山然后右拐

,

在交通指示灯那

ligh t, turn right and walk to the Red Rose hotel. The

右拐

,

一直走到红玫瑰饭店

,

地铁入口就

subway entrance is across the street.

G-: Thank you, what station is it?

H-: Anshan Dao.

G-: What?

H-: (slowly) An- shan-Dao.

G-: Thank you.

G-

: Beg you pardon, but where’s the men’s room?

H-

: It’s to the right as you

enter the lobby.

G-: Thank you.

G-

: Pardon, but where’s the

information desk.

H-:

It’s in the lobby, on your left as you enter.

G-: Thank you.

在街的对面

.

谢谢

< br>,

这是什么站

?

鞍山道站

.

什么

?

(

慢慢地

)

鞍山道站

..

谢谢

请原谅

,

男洗手间在哪

?

您走进大厅向右

.

谢谢

请原谅

,

问询处在哪

?

在大厅正门的左侧

.

多谢

.

1. Welcome to the Conifer Hotel.

2. Are these all your bags, sir?

3. This way please.

4. To the left, sir.

5. This is the air conditioning control.

6. This panel controls the air conditioning.

欢迎光临康年大酒店

.

先生

,

这些都是您的行李吗

?

请这边走

.

请左拐，先生

.

这是空调开关

.

这个小盒控制空调机

.

7.

The

buttons

control

the

temperature

at

high,

这些按钮控制温度的高、中、低。

medium, and low.

is the control panel

这是控制板。

9. Here is the room light.

这是房间照明灯。

10.

There

is

no

central

switch-system

for

the

light.

这些灯没有中央开关系统，每盏灯独自

Each light is turned on individually.

11. This knob is for chilled drinking water.

12. The towels are over head here.

13.

The

shopping

arcades

are

located

on

the

lobby

floor, to the right as you leave the elevator.

14.

There

is

another

arcade

to

the

left

in

the

Tea

Lounge.

15.

The

Chinese

Restaurant,

Western

Restaurant

and

Coffee

shop

are

on

the

Restaurant

floor,

one

floor

below the lobby.

16. Two- hour Pressing Service is available by dialing

“4” on your phone.

17. Shall I hang your suits in the closet, sir?

18. The limousine for the airport does not come on a

regular schedule. We must reserve it for you.

19.

It

usually

takes

20

minutes,

but

during

the

rush

hour it is better to plan a little extra time.

20.

I’m sorry, sir , but we cannot arrange for that kind

of service.

开关。

这个把手是冰镇水开关。

毛巾在这上面。

商场在大厅，

下了电梯向右拐。

还有另外一个商场是在茶廊的左边。

中餐厅、西餐厅和咖啡厅是在下一楼层

的餐厅楼层。

用您的电话拨“

4

”号，能得到

2

小时熨

烫服务。

先生，我可以把您的西装挂在壁橱里

吗？

到机场的汽车不按正常时间表来，我们

必须给您预订。

通常要花

20

分钟，

在高峰时间最好打

出写充裕时间。

对不起，

先生，

但我们不能安排那种服

务。

22. This is the bellman, sir. I have a telegram for you.

23. May I have your signature, sir?

我是行李生，我这有您的电报。

先生，请您签名好吗？

24. For complete information on our restaurants, May

关于我们饭店餐厅的完整信息，我建议

I suggest

you contact the Restaurant Hospitality desk

您同大堂的餐厅接待处联系。

in the lobby.

25.

Your

door

locks

automatically.

Please

take

your

key with you when you go out.

26. This is the bell section, sir. Would you please dial

“2” for Room Service.

27. To get to the Conifer Hotel, walk past the Coffee

House to the end of the hall. Go through the doors on

the right, where you will see the elevator turn left and

walk straight ahead to the back door. You will see the

entrance to the Conifer Hotel to your left.

您的门 自动锁门，当您外出时请带好您

的钥匙。

先生，

这是行李部，

请您拨

“

2

”

号到

“送

餐服务”

。

去大 酒店，走过咖啡屋到大厅的尽头，

走进这个门并沿走廊走到右边第一个

< br>门，在那您可以看见电梯，按“

B2

”钮，

走出电梯左拐一直向前走到后门，在左

边，您将看见康年酒店。

A.

Rooms and Reservations

1. Good evening, sir. May I help you?

2. The room rate is

?

6800 plus service charge.

3. How long would you like to (are you planning to) stay with

us, sir?

4.

I’m

sorry,

sir,

but

the

hotel

is

full

right

now,

we

cannot

accept any more reservation.

5.

I’m

sorry

,

but

we

can

not

accept

reservations

on

that

day

due to over booking.

6. May we ask for a deposit of

?

15000?

7. We can confirm a room for you for three days.

8. May I suggest another hotel, sir?

房间和预订

晚上

,

先生我能为您做些什么

? < /p>

房间的价格包括服务费是

6800

元

.

先生，您要在我们这住多久？

先生，对不起，现在饭店已经满

了，

我们不能 再接受任何预订了。

由于超额预订我们不能接受预订

了。

我们预收

15000

元的定金可以

吗？

我们可以为您确认三天的订房。

先生，允许我介绍另家饭店好

吗？

9. How did you make your reservation, sir?

10. May I see (have) your confirmation slip, sir?

11. Would you please fill out this registration card, sir?

12. What is the flight number of the party, sir?

13. What time will your party be checking in, sir?

14. Please check in any time after 12 noon.

15. Check out is before 12 noon.

16. There is an extra charge for the room after 12 noon. Up to

3 o’clock, it’s 1/3

of the room rate; up to

6p.m.

It’s 1/2

and

after 6 p.m. the full rate will be charged.

17. May I have your forward address in case any mail comes

for you?

先生，您怎样预订的？

先生，我可以看

先生

,

请您填上这张登记卡好吗

?

先生

,

你们团队的航班号

?

先生

,

你们团队什么时候入住

?

中午

12

点后任何时候都可入住

.

结帐时间为中午

12

点前

.

12

点以后房间要额外收费

,